A-1 Premium Acceptance, Inc. Consumer Complaints
A-1 Premium Acceptance, Inc. has received 57 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 57 total complaints on file with the CFPB.
- Most complaints are about Payday loan, title loan, personal loan, or advance loan (31).
- Timely response rate: 78.9%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against A-1 Premium Acceptance, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Payday loan, title loan, personal loan, or advance loan | 31 | 54.4% |
| Payday loan, title loan, or personal loan | 16 | 28.1% |
| Debt collection | 9 | 15.8% |
| Credit reporting, credit repair services, or other personal consumer reports | 1 | 1.8% |
Most Common Issues
These are the specific issues consumers most frequently report about A-1 Premium Acceptance, Inc..
Company Response Breakdown
When consumers file complaints, A-1 Premium Acceptance, Inc. responds in one of several ways. The breakdown below shows how A-1 Premium Acceptance, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 51 | 89.5% |
| Closed with monetary relief | 3 | 5.3% |
| Closed with non-monetary relief | 2 | 3.5% |
| Untimely response | 1 | 1.8% |
Complaints by State
Top states where consumers have filed complaints against A-1 Premium Acceptance, Inc..
| State | Complaints |
|---|---|
| Wisconsin | 15 |
| Missouri | 12 |
| Kansas | 11 |
| Tennessee | 4 |
| Texas | 4 |
| Delaware | 3 |
| Mississippi | 3 |
| New Mexico | 2 |
| Utah | 2 |
| Louisiana | 1 |
Your Rights
What to do if you have a complaint against A-1 Premium Acceptance, Inc.
- Contact A-1 Premium Acceptance, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does A-1 Premium Acceptance, Inc. have?
A-1 Premium Acceptance, Inc. has 57 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about A-1 Premium Acceptance, Inc.?
The most common issue reported is Charged fees or interest you didn't expect with 10 complaints.
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How do I file a complaint against A-1 Premium Acceptance, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does A-1 Premium Acceptance, Inc. respond to complaints on time?
A-1 Premium Acceptance, Inc. has a 78.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.