New Mexico Consumer Complaints
Consumers in New Mexico have filed 31,054 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Jun 1, 2026Key Takeaways
- 31,054 total complaints from New Mexico.
- 14.7 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: Equifax, Inc..
Complaints by Product in New Mexico
Financial product categories with the most complaints from New Mexico consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 15,045 | 48.4% |
| Credit reporting, credit repair services, or other personal consumer reports | 4,140 | 13.3% |
| Debt collection | 3,445 | 11.1% |
| Mortgage | 1,867 | 6.0% |
| Checking or savings account | 1,291 | 4.2% |
| Credit card | 1,178 | 3.8% |
| Credit reporting | 919 | 3.0% |
| Credit card or prepaid card | 800 | 2.6% |
| Money transfer, virtual currency, or money service | 615 | 2.0% |
| Student loan | 468 | 1.5% |
| Bank account or service | 356 | 1.1% |
| Vehicle loan or lease | 261 | 0.8% |
| Consumer Loan | 163 | 0.5% |
| Payday loan, title loan, or personal loan | 157 | 0.5% |
| Payday loan, title loan, personal loan, or advance loan | 149 | 0.5% |
| Prepaid card | 74 | 0.2% |
| Payday loan | 45 | 0.1% |
| Debt or credit management | 41 | 0.1% |
| Money transfers | 35 | 0.1% |
| Other financial service | 5 | 0.0% |
Most-Complained-About Companies in New Mexico
These companies receive the most complaints from consumers in New Mexico.
| Company | Complaints |
|---|---|
| Equifax, Inc. | 6,612 |
| TransUnion Intermediate Holdings, Inc. | 6,586 |
| Experian Information Solutions Inc. | 5,899 |
| Wells Fargo & Company | 927 |
| Bank of America, National Association | 664 |
| Citibank, N.A. | 450 |
| Capital One Financial Corporation | 441 |
| JPMorgan Chase & Co. | 400 |
| Synchrony Financial | 298 |
| Block, Inc. | 237 |
| U.S. Bancorp | 214 |
| American Express Company | 168 |
| Encore Capital Group Inc. | 165 |
| Navient Solutions, LLC. | 149 |
| Paypal Holdings, Inc | 144 |
| Resurgent Capital Services L.P. | 144 |
| Portfolio Recovery Associates, LLC | 137 |
| Discover Bank | 135 |
| Transworld Systems Inc. | 131 |
| Bread Financial Holdings, Inc. | 128 |
| Mr. Cooper Group Inc. | 120 |
| Ocwen Financial Corporation | 110 |
| United Services Automobile Association | 110 |
| CL Holdings LLC | 106 |
| CBC Companies, Inc. | 100 |
Common Issues in New Mexico
File a Complaint in New Mexico
If you're having an issue with a financial company in New Mexico, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- New Mexico Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in New Mexico
Frequently Asked Questions
-
How many consumer complaints have been filed in New Mexico?
31,054 consumer complaints from New Mexico have been filed with the CFPB. This represents a per-capita rate of 14.7 complaints per 1,000 residents.
-
What is the most common complaint in New Mexico?
The most common product category for complaints in New Mexico is Credit reporting or other personal consumer reports with 15,045 complaints.
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Which company gets the most complaints in New Mexico?
Equifax, Inc. leads with 6,612 complaints from New Mexico consumers. View their full complaint profile.
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How do I file a consumer complaint in New Mexico?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the New Mexico Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.