TD Bank US Holding Company Consumer Complaints
TD Bank US Holding Company has received 35,703 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 35,703 total complaints on file with the CFPB.
- Most complaints are about Checking or savings account (8,594).
- Timely response rate: 100.0%.
- Consumer disputed rate: 21.2% of resolved complaints.
Complaints by Product
The following table shows how complaints against TD Bank US Holding Company break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Checking or savings account | 8,594 | 24.1% |
| Credit card | 4,479 | 12.5% |
| Credit reporting or other personal consumer reports | 4,281 | 12.0% |
| Credit card or prepaid card | 3,784 | 10.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 3,688 | 10.3% |
| Debt collection | 3,137 | 8.8% |
| Bank account or service | 3,060 | 8.6% |
| Mortgage | 1,755 | 4.9% |
| Vehicle loan or lease | 1,055 | 3.0% |
| Money transfer, virtual currency, or money service | 940 | 2.6% |
| Consumer Loan | 433 | 1.2% |
| Payday loan, title loan, or personal loan | 247 | 0.7% |
| Payday loan, title loan, personal loan, or advance loan | 109 | 0.3% |
| Credit reporting | 41 | 0.1% |
| Money transfers | 36 | 0.1% |
| Prepaid card | 30 | 0.1% |
| Debt or credit management | 19 | 0.1% |
| Other financial service | 11 | 0.0% |
| Student loan | 3 | 0.0% |
| Payday loan | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about TD Bank US Holding Company.
Company Response Breakdown
When consumers file complaints, TD Bank US Holding Company responds in one of several ways. The breakdown below shows how TD Bank US Holding Company has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 22,883 | 64.1% |
| Closed with non-monetary relief | 6,261 | 17.5% |
| Closed with monetary relief | 5,966 | 16.7% |
| In progress | 366 | 1% |
| Closed without relief | 148 | 0.4% |
| Closed with relief | 64 | 0.2% |
| Closed | 13 | 0% |
| Untimely response | 2 | 0% |
Complaints by State
Top states where consumers have filed complaints against TD Bank US Holding Company.
| State | Complaints |
|---|---|
| New York | 6,068 |
| Florida | 4,539 |
| New Jersey | 3,845 |
| California | 3,074 |
| Pennsylvania | 2,267 |
| Texas | 1,644 |
| Massachusetts | 1,633 |
| Maryland | 1,040 |
| Connecticut | 982 |
| Illinois | 913 |
| Georgia | 899 |
| Virginia | 825 |
| North Carolina | 801 |
| South Carolina | 598 |
| Ohio | 423 |
| New Hampshire | 396 |
| Arizona | 395 |
| Michigan | 395 |
| Delaware | 353 |
| Maine | 335 |
Your Rights
What to do if you have a complaint against TD Bank US Holding Company
- Contact TD Bank US Holding Company directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does TD Bank US Holding Company have?
TD Bank US Holding Company has 35,703 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about TD Bank US Holding Company?
The most common issue reported is Managing an account with 4,941 complaints.
-
How do I file a complaint against TD Bank US Holding Company?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does TD Bank US Holding Company respond to complaints on time?
TD Bank US Holding Company has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.