Florida Consumer Complaints
Consumers in Florida have filed 2,114,050 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Jun 1, 2026Key Takeaways
- 2,114,050 total complaints from Florida.
- 93.5 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: TransUnion Intermediate Holdings, Inc..
Complaints by Product in Florida
Financial product categories with the most complaints from Florida consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 1,513,430 | 71.6% |
| Credit reporting, credit repair services, or other personal consumer reports | 283,874 | 13.4% |
| Debt collection | 120,702 | 5.7% |
| Mortgage | 47,102 | 2.2% |
| Checking or savings account | 34,607 | 1.6% |
| Credit card | 29,659 | 1.4% |
| Credit card or prepaid card | 18,072 | 0.9% |
| Credit reporting | 14,436 | 0.7% |
| Money transfer, virtual currency, or money service | 14,313 | 0.7% |
| Vehicle loan or lease | 10,497 | 0.5% |
| Student loan | 8,474 | 0.4% |
| Bank account or service | 7,899 | 0.4% |
| Payday loan, title loan, personal loan, or advance loan | 3,158 | 0.1% |
| Consumer Loan | 2,526 | 0.1% |
| Payday loan, title loan, or personal loan | 2,306 | 0.1% |
| Prepaid card | 1,246 | 0.1% |
| Debt or credit management | 956 | 0.0% |
| Money transfers | 406 | 0.0% |
| Payday loan | 312 | 0.0% |
| Other financial service | 74 | 0.0% |
Most-Complained-About Companies in Florida
These companies receive the most complaints from consumers in Florida.
| Company | Complaints |
|---|---|
| TransUnion Intermediate Holdings, Inc. | 606,303 |
| Equifax, Inc. | 597,592 |
| Experian Information Solutions Inc. | 529,103 |
| Bank of America, National Association | 20,112 |
| Wells Fargo & Company | 18,385 |
| JPMorgan Chase & Co. | 16,026 |
| Capital One Financial Corporation | 15,751 |
| Citibank, N.A. | 12,553 |
| CBC Companies, Inc. | 8,447 |
| Synchrony Financial | 8,219 |
| Lexisnexis | 8,171 |
| Resurgent Capital Services L.P. | 7,683 |
| Encore Capital Group Inc. | 7,364 |
| Portfolio Recovery Associates, LLC | 7,107 |
| American Express Company | 5,716 |
| Bread Financial Holdings, Inc. | 5,110 |
| Navy Federal Credit Union | 4,965 |
| CL Holdings LLC | 4,795 |
| Block, Inc. | 4,789 |
| Discover Bank | 4,604 |
| TD Bank US Holding Company | 4,539 |
| Truist Financial Corporation | 4,380 |
| Ocwen Financial Corporation | 3,920 |
| Early Warning Services, LLC | 3,842 |
| CCS Financial Services, Inc. | 3,727 |
Common Issues in Florida
File a Complaint in Florida
If you're having an issue with a financial company in Florida, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Florida Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Florida
Frequently Asked Questions
-
How many consumer complaints have been filed in Florida?
2,114,050 consumer complaints from Florida have been filed with the CFPB. This represents a per-capita rate of 93.5 complaints per 1,000 residents.
-
What is the most common complaint in Florida?
The most common product category for complaints in Florida is Credit reporting or other personal consumer reports with 1,513,430 complaints.
-
Which company gets the most complaints in Florida?
TransUnion Intermediate Holdings, Inc. leads with 606,303 complaints from Florida consumers. View their full complaint profile.
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How do I file a consumer complaint in Florida?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Florida Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.