Toyota Motor Credit Corporation Consumer Complaints
Toyota Motor Credit Corporation has received 8,637 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 8,637 total complaints on file with the CFPB.
- Most complaints are about Vehicle loan or lease (3,321).
- Timely response rate: 100.0%.
- Consumer disputed rate: 23.1% of resolved complaints.
Complaints by Product
The following table shows how complaints against Toyota Motor Credit Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Vehicle loan or lease | 3,321 | 38.5% |
| Credit reporting or other personal consumer reports | 1,986 | 23.0% |
| Credit reporting, credit repair services, or other personal consumer reports | 1,390 | 16.1% |
| Debt collection | 992 | 11.5% |
| Consumer Loan | 775 | 9.0% |
| Credit card or prepaid card | 39 | 0.5% |
| Credit card | 35 | 0.4% |
| Payday loan, title loan, or personal loan | 25 | 0.3% |
| Credit reporting | 21 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 15 | 0.2% |
| Money transfer, virtual currency, or money service | 13 | 0.2% |
| Checking or savings account | 8 | 0.1% |
| Mortgage | 7 | 0.1% |
| Debt or credit management | 5 | 0.1% |
| Bank account or service | 4 | 0.0% |
| Money transfers | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Toyota Motor Credit Corporation.
Company Response Breakdown
When consumers file complaints, Toyota Motor Credit Corporation responds in one of several ways. The breakdown below shows how Toyota Motor Credit Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 8,035 | 93% |
| Closed with monetary relief | 275 | 3.2% |
| Closed with non-monetary relief | 245 | 2.8% |
| In progress | 77 | 0.9% |
| Closed | 5 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Toyota Motor Credit Corporation.
| State | Complaints |
|---|---|
| California | 1,655 |
| Texas | 932 |
| New York | 743 |
| Florida | 651 |
| Pennsylvania | 415 |
| New Jersey | 409 |
| Massachusetts | 382 |
| Illinois | 315 |
| Maryland | 281 |
| Virginia | 254 |
| Arizona | 228 |
| Georgia | 219 |
| Nevada | 168 |
| Ohio | 166 |
| Louisiana | 133 |
| Mississippi | 113 |
| Tennessee | 111 |
| Connecticut | 107 |
| North Carolina | 103 |
| Colorado | 87 |
Your Rights
What to do if you have a complaint against Toyota Motor Credit Corporation
- Contact Toyota Motor Credit Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Toyota Motor Credit Corporation have?
Toyota Motor Credit Corporation has 8,637 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Toyota Motor Credit Corporation?
The most common issue reported is Incorrect information on your report with 2,172 complaints.
-
How do I file a complaint against Toyota Motor Credit Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Toyota Motor Credit Corporation respond to complaints on time?
Toyota Motor Credit Corporation has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.