Automotive Credit Corporation Consumer Complaints
Automotive Credit Corporation has received 386 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 386 total complaints on file with the CFPB.
- Most complaints are about Credit reporting or other personal consumer reports (130).
- Timely response rate: 71.8%.
- Consumer disputed rate: 47.4% of resolved complaints.
Complaints by Product
The following table shows how complaints against Automotive Credit Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 130 | 33.7% |
| Vehicle loan or lease | 87 | 22.5% |
| Debt collection | 78 | 20.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 75 | 19.4% |
| Consumer Loan | 10 | 2.6% |
| Credit reporting | 3 | 0.8% |
| Credit card | 1 | 0.3% |
| Payday loan, title loan, or personal loan | 1 | 0.3% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.3% |
Most Common Issues
These are the specific issues consumers most frequently report about Automotive Credit Corporation.
Company Response Breakdown
When consumers file complaints, Automotive Credit Corporation responds in one of several ways. The breakdown below shows how Automotive Credit Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 380 | 98.4% |
| Closed | 3 | 0.8% |
| Closed with non-monetary relief | 2 | 0.5% |
| Untimely response | 1 | 0.3% |
Complaints by State
Top states where consumers have filed complaints against Automotive Credit Corporation.
| State | Complaints |
|---|---|
| Florida | 96 |
| California | 50 |
| Michigan | 20 |
| Nevada | 20 |
| Indiana | 19 |
| Ohio | 18 |
| Arizona | 17 |
| Illinois | 17 |
| Texas | 15 |
| Georgia | 14 |
| Colorado | 13 |
| New York | 12 |
| Pennsylvania | 9 |
| Tennessee | 8 |
| North Carolina | 5 |
| New Jersey | 5 |
| Virginia | 5 |
| Alabama | 4 |
| District of Columbia | 4 |
| Minnesota | 4 |
Your Rights
What to do if you have a complaint against Automotive Credit Corporation
- Contact Automotive Credit Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Automotive Credit Corporation have?
Automotive Credit Corporation has 386 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about Automotive Credit Corporation?
The most common issue reported is Incorrect information on your report with 112 complaints.
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How do I file a complaint against Automotive Credit Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Automotive Credit Corporation respond to complaints on time?
Automotive Credit Corporation has a 71.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.