Alabama Consumer Complaints
Consumers in Alabama have filed 360,005 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Jun 1, 2026Key Takeaways
- 360,005 total complaints from Alabama.
- 70.5 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: TransUnion Intermediate Holdings, Inc..
Complaints by Product in Alabama
Financial product categories with the most complaints from Alabama consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 260,873 | 72.5% |
| Credit reporting, credit repair services, or other personal consumer reports | 54,700 | 15.2% |
| Debt collection | 20,389 | 5.7% |
| Mortgage | 4,204 | 1.2% |
| Checking or savings account | 4,146 | 1.2% |
| Credit card | 3,053 | 0.8% |
| Money transfer, virtual currency, or money service | 2,732 | 0.8% |
| Credit card or prepaid card | 1,899 | 0.5% |
| Credit reporting | 1,832 | 0.5% |
| Student loan | 1,566 | 0.4% |
| Vehicle loan or lease | 1,496 | 0.4% |
| Bank account or service | 804 | 0.2% |
| Payday loan, title loan, personal loan, or advance loan | 636 | 0.2% |
| Payday loan, title loan, or personal loan | 611 | 0.2% |
| Consumer Loan | 521 | 0.1% |
| Prepaid card | 229 | 0.1% |
| Debt or credit management | 154 | 0.0% |
| Payday loan | 107 | 0.0% |
| Money transfers | 38 | 0.0% |
| Other financial service | 14 | 0.0% |
Most-Complained-About Companies in Alabama
These companies receive the most complaints from consumers in Alabama.
| Company | Complaints |
|---|---|
| TransUnion Intermediate Holdings, Inc. | 107,033 |
| Equifax, Inc. | 106,126 |
| Experian Information Solutions Inc. | 90,819 |
| Wells Fargo & Company | 2,332 |
| Lexisnexis | 1,904 |
| Block, Inc. | 1,840 |
| Capital One Financial Corporation | 1,839 |
| CBC Companies, Inc. | 1,685 |
| CL Holdings LLC | 1,426 |
| Resurgent Capital Services L.P. | 1,406 |
| Encore Capital Group Inc. | 1,163 |
| Portfolio Recovery Associates, LLC | 1,155 |
| Synchrony Financial | 1,060 |
| JPMorgan Chase & Co. | 961 |
| Regions Financial Corporation | 934 |
| Citibank, N.A. | 922 |
| Navy Federal Credit Union | 879 |
| Bank of America, National Association | 836 |
| CCS Financial Services, Inc. | 658 |
| Bread Financial Holdings, Inc. | 622 |
| Navient Solutions, LLC. | 605 |
| National Credit Adjusters, LLC | 586 |
| I.C. System, Inc. | 577 |
| PNC Bank N.A. | 553 |
| Chime Financial Inc | 551 |
Common Issues in Alabama
File a Complaint in Alabama
If you're having an issue with a financial company in Alabama, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Alabama Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Alabama
Frequently Asked Questions
-
How many consumer complaints have been filed in Alabama?
360,005 consumer complaints from Alabama have been filed with the CFPB. This represents a per-capita rate of 70.5 complaints per 1,000 residents.
-
What is the most common complaint in Alabama?
The most common product category for complaints in Alabama is Credit reporting or other personal consumer reports with 260,873 complaints.
-
Which company gets the most complaints in Alabama?
TransUnion Intermediate Holdings, Inc. leads with 107,033 complaints from Alabama consumers. View their full complaint profile.
-
How do I file a consumer complaint in Alabama?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Alabama Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.