BSI Financial Holdings, Inc. Consumer Complaints
BSI Financial Holdings, Inc. has received 1,501 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 1,501 total complaints on file with the CFPB.
- Most complaints are about Mortgage (1,277).
- Timely response rate: 99.7%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against BSI Financial Holdings, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Mortgage | 1,277 | 85.1% |
| Credit reporting, credit repair services, or other personal consumer reports | 81 | 5.4% |
| Credit reporting or other personal consumer reports | 73 | 4.9% |
| Debt collection | 61 | 4.1% |
| Payday loan, title loan, or personal loan | 6 | 0.4% |
| Checking or savings account | 1 | 0.1% |
| Credit card | 1 | 0.1% |
| Debt or credit management | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about BSI Financial Holdings, Inc..
Company Response Breakdown
When consumers file complaints, BSI Financial Holdings, Inc. responds in one of several ways. The breakdown below shows how BSI Financial Holdings, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,495 | 99.6% |
| In progress | 5 | 0.3% |
| Closed with monetary relief | 1 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against BSI Financial Holdings, Inc..
| State | Complaints |
|---|---|
| California | 229 |
| Texas | 143 |
| Georgia | 99 |
| Florida | 92 |
| Colorado | 69 |
| New Jersey | 66 |
| Illinois | 59 |
| North Carolina | 55 |
| Pennsylvania | 54 |
| Maryland | 48 |
| New York | 47 |
| Arizona | 42 |
| Virginia | 40 |
| Washington | 37 |
| Ohio | 33 |
| Oregon | 33 |
| South Carolina | 31 |
| Michigan | 26 |
| Indiana | 22 |
| Massachusetts | 21 |
Your Rights
What to do if you have a complaint against BSI Financial Holdings, Inc.
- Contact BSI Financial Holdings, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does BSI Financial Holdings, Inc. have?
BSI Financial Holdings, Inc. has 1,501 consumer complaints on file with the CFPB as of our last data refresh.
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What is the most common complaint about BSI Financial Holdings, Inc.?
The most common issue reported is Trouble during payment process with 873 complaints.
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How do I file a complaint against BSI Financial Holdings, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does BSI Financial Holdings, Inc. respond to complaints on time?
BSI Financial Holdings, Inc. has a 99.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.