Key Takeaways

  • 484 total complaints on file with the CFPB.
  • Most complaints are about Credit reporting or other personal consumer reports (168).
  • Timely response rate: 88.6%.
  • Consumer disputed rate: 0.0% of resolved complaints.
484 Total complaints
88.6% Timely response rate
0.0% Consumer disputed rate
Credit reporting or other personal consumer reports Most common product

Complaints by Product

The following table shows how complaints against Cherry Technologies Inc. break down by financial product category.

Product Complaints % of Total
Credit reporting or other personal consumer reports 168 34.7%
Debt collection 151 31.2%
Payday loan, title loan, personal loan, or advance loan 133 27.5%
Credit card 19 3.9%
Debt or credit management 5 1.0%
Payday loan, title loan, or personal loan 3 0.6%
Credit reporting, credit repair services, or other personal consumer reports 2 0.4%
Money transfer, virtual currency, or money service 2 0.4%
Checking or savings account 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about Cherry Technologies Inc..

Incorrect information on your report 113
Attempts to collect debt not owed 59
Took or threatened to take negative or legal action 44
Problem with a company's investigation into an existing problem 42
Problem when making payments 34
Improper use of your report 32
Problem with additional add-on products or services 29
False statements or representation 26
Charged fees or interest you didn't expect 23
Getting the loan 16

Company Response Breakdown

When consumers file complaints, Cherry Technologies Inc. responds in one of several ways. The breakdown below shows how Cherry Technologies Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 416 86%
In progress 52 10.7%
Closed with monetary relief 16 3.3%

Complaints by State

Top states where consumers have filed complaints against Cherry Technologies Inc..

Your Rights

What to do if you have a complaint against Cherry Technologies Inc.

  1. Contact Cherry Technologies Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Cherry Technologies Inc. have?

    Cherry Technologies Inc. has 484 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Cherry Technologies Inc.?

    The most common issue reported is Incorrect information on your report with 113 complaints.

  • How do I file a complaint against Cherry Technologies Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Cherry Technologies Inc. respond to complaints on time?

    Cherry Technologies Inc. has a 88.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.