Chime Financial Inc Consumer Complaints
Chime Financial Inc has received 24,251 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 24,251 total complaints on file with the CFPB.
- Most complaints are about Checking or savings account (16,685).
- Timely response rate: 99.9%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Chime Financial Inc break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Checking or savings account | 16,685 | 68.8% |
| Money transfer, virtual currency, or money service | 3,377 | 13.9% |
| Credit card | 1,567 | 6.5% |
| Credit card or prepaid card | 966 | 4.0% |
| Credit reporting or other personal consumer reports | 775 | 3.2% |
| Prepaid card | 403 | 1.7% |
| Debt collection | 172 | 0.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 138 | 0.6% |
| Payday loan, title loan, personal loan, or advance loan | 113 | 0.5% |
| Debt or credit management | 47 | 0.2% |
| Payday loan, title loan, or personal loan | 3 | 0.0% |
| Mortgage | 2 | 0.0% |
| Student loan | 2 | 0.0% |
| Vehicle loan or lease | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Chime Financial Inc.
Company Response Breakdown
When consumers file complaints, Chime Financial Inc responds in one of several ways. The breakdown below shows how Chime Financial Inc has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 21,124 | 87.1% |
| Closed with monetary relief | 1,295 | 5.3% |
| In progress | 1,186 | 4.9% |
| Closed with non-monetary relief | 646 | 2.7% |
Complaints by State
Top states where consumers have filed complaints against Chime Financial Inc.
| State | Complaints |
|---|---|
| California | 2,282 |
| Texas | 2,147 |
| Florida | 1,747 |
| Georgia | 1,430 |
| New York | 1,366 |
| Illinois | 1,028 |
| Pennsylvania | 1,018 |
| Ohio | 964 |
| Michigan | 876 |
| North Carolina | 875 |
| Virginia | 601 |
| New Jersey | 583 |
| Tennessee | 581 |
| Alabama | 551 |
| Indiana | 545 |
| Missouri | 503 |
| Arizona | 494 |
| South Carolina | 478 |
| Maryland | 465 |
| Louisiana | 432 |
Your Rights
What to do if you have a complaint against Chime Financial Inc
- Contact Chime Financial Inc directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Chime Financial Inc have?
Chime Financial Inc has 24,251 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Chime Financial Inc?
The most common issue reported is Managing an account with 8,994 complaints.
-
How do I file a complaint against Chime Financial Inc?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Chime Financial Inc respond to complaints on time?
Chime Financial Inc has a 99.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.