Comerica Consumer Complaints
Comerica has received 8,199 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 8,199 total complaints on file with the CFPB.
- Most complaints are about Credit card or prepaid card (2,859).
- Timely response rate: 99.7%.
- Consumer disputed rate: 15.9% of resolved complaints.
Complaints by Product
The following table shows how complaints against Comerica break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit card or prepaid card | 2,859 | 34.9% |
| Prepaid card | 2,097 | 25.6% |
| Checking or savings account | 1,884 | 23.0% |
| Bank account or service | 744 | 9.1% |
| Credit card | 233 | 2.8% |
| Money transfer, virtual currency, or money service | 148 | 1.8% |
| Mortgage | 96 | 1.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 37 | 0.5% |
| Debt collection | 35 | 0.4% |
| Credit reporting or other personal consumer reports | 23 | 0.3% |
| Debt or credit management | 12 | 0.1% |
| Money transfers | 8 | 0.1% |
| Consumer Loan | 6 | 0.1% |
| Payday loan, title loan, or personal loan | 6 | 0.1% |
| Payday loan, title loan, personal loan, or advance loan | 4 | 0.0% |
| Student loan | 3 | 0.0% |
| Vehicle loan or lease | 3 | 0.0% |
| Other financial service | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Comerica.
Company Response Breakdown
When consumers file complaints, Comerica responds in one of several ways. The breakdown below shows how Comerica has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 4,723 | 57.6% |
| Closed with monetary relief | 2,471 | 30.1% |
| Closed with non-monetary relief | 869 | 10.6% |
| In progress | 85 | 1% |
| Closed without relief | 26 | 0.3% |
| Closed with relief | 24 | 0.3% |
| Closed | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against Comerica.
| State | Complaints |
|---|---|
| California | 1,274 |
| Texas | 733 |
| Michigan | 561 |
| New York | 487 |
| Florida | 450 |
| Georgia | 273 |
| Ohio | 263 |
| Pennsylvania | 260 |
| Illinois | 209 |
| Arizona | 189 |
| North Carolina | 178 |
| Missouri | 163 |
| Washington | 159 |
| New Jersey | 140 |
| Tennessee | 137 |
| Virginia | 134 |
| Louisiana | 133 |
| Maryland | 132 |
| Kentucky | 130 |
| Nevada | 120 |
Your Rights
What to do if you have a complaint against Comerica
- Contact Comerica directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Comerica have?
Comerica has 8,199 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Comerica?
The most common issue reported is Problem with a purchase or transfer with 1,698 complaints.
-
How do I file a complaint against Comerica?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Comerica respond to complaints on time?
Comerica has a 99.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.