Continental Finance Company, LLC Consumer Complaints
Continental Finance Company, LLC has received 3,390 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 3,390 total complaints on file with the CFPB.
- Most complaints are about Credit card (1,049).
- Timely response rate: 99.5%.
- Consumer disputed rate: 14.8% of resolved complaints.
Complaints by Product
The following table shows how complaints against Continental Finance Company, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit card | 1,049 | 30.9% |
| Credit reporting or other personal consumer reports | 787 | 23.2% |
| Debt collection | 771 | 22.7% |
| Credit card or prepaid card | 447 | 13.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 312 | 9.2% |
| Bank account or service | 5 | 0.1% |
| Checking or savings account | 5 | 0.1% |
| Credit reporting | 4 | 0.1% |
| Debt or credit management | 3 | 0.1% |
| Prepaid card | 3 | 0.1% |
| Consumer Loan | 2 | 0.1% |
| Other financial service | 1 | 0.0% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Continental Finance Company, LLC.
Company Response Breakdown
When consumers file complaints, Continental Finance Company, LLC responds in one of several ways. The breakdown below shows how Continental Finance Company, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,371 | 99.4% |
| Closed with monetary relief | 12 | 0.4% |
| Closed | 6 | 0.2% |
| Closed with non-monetary relief | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against Continental Finance Company, LLC.
| State | Complaints |
|---|---|
| Florida | 365 |
| California | 319 |
| Texas | 303 |
| Georgia | 266 |
| New York | 228 |
| North Carolina | 171 |
| Pennsylvania | 163 |
| New Jersey | 135 |
| Michigan | 111 |
| Maryland | 101 |
| Tennessee | 89 |
| Ohio | 87 |
| Virginia | 84 |
| Arizona | 83 |
| Illinois | 77 |
| Connecticut | 72 |
| South Carolina | 70 |
| Alabama | 59 |
| Indiana | 59 |
| Nevada | 57 |
Your Rights
What to do if you have a complaint against Continental Finance Company, LLC
- Contact Continental Finance Company, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Continental Finance Company, LLC have?
Continental Finance Company, LLC has 3,390 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Continental Finance Company, LLC?
The most common issue reported is Incorrect information on your report with 604 complaints.
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How do I file a complaint against Continental Finance Company, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Continental Finance Company, LLC respond to complaints on time?
Continental Finance Company, LLC has a 99.5% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.