Credit Karma, LLC Consumer Complaints
Credit Karma, LLC has received 4,894 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 4,894 total complaints on file with the CFPB.
- Most complaints are about Checking or savings account (1,495).
- Timely response rate: 93.9%.
- Consumer disputed rate: 7.3% of resolved complaints.
Complaints by Product
The following table shows how complaints against Credit Karma, LLC break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Checking or savings account | 1,495 | 30.5% |
| Credit reporting, credit repair services, or other personal consumer reports | 1,311 | 26.8% |
| Credit reporting or other personal consumer reports | 844 | 17.2% |
| Credit reporting | 411 | 8.4% |
| Credit card or prepaid card | 268 | 5.5% |
| Money transfer, virtual currency, or money service | 183 | 3.7% |
| Credit card | 107 | 2.2% |
| Debt collection | 56 | 1.1% |
| Debt or credit management | 53 | 1.1% |
| Payday loan, title loan, personal loan, or advance loan | 53 | 1.1% |
| Prepaid card | 46 | 0.9% |
| Vehicle loan or lease | 29 | 0.6% |
| Payday loan, title loan, or personal loan | 27 | 0.6% |
| Mortgage | 5 | 0.1% |
| Other financial service | 3 | 0.1% |
| Consumer Loan | 2 | 0.0% |
| Payday loan | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Credit Karma, LLC.
Company Response Breakdown
When consumers file complaints, Credit Karma, LLC responds in one of several ways. The breakdown below shows how Credit Karma, LLC has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,969 | 81.1% |
| Closed with non-monetary relief | 485 | 9.9% |
| Closed with monetary relief | 423 | 8.6% |
| In progress | 17 | 0.3% |
Complaints by State
Top states where consumers have filed complaints against Credit Karma, LLC.
| State | Complaints |
|---|---|
| California | 515 |
| Texas | 442 |
| Florida | 420 |
| New York | 293 |
| Georgia | 235 |
| Pennsylvania | 207 |
| Ohio | 204 |
| Illinois | 153 |
| Michigan | 150 |
| North Carolina | 144 |
| Tennessee | 144 |
| Virginia | 127 |
| New Jersey | 117 |
| Arizona | 114 |
| Missouri | 113 |
| Maryland | 107 |
| Washington | 99 |
| South Carolina | 94 |
| Massachusetts | 88 |
| Indiana | 86 |
Your Rights
What to do if you have a complaint against Credit Karma, LLC
- Contact Credit Karma, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Credit Karma, LLC have?
Credit Karma, LLC has 4,894 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Credit Karma, LLC?
The most common issue reported is Managing an account with 1,061 complaints.
-
How do I file a complaint against Credit Karma, LLC?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Credit Karma, LLC respond to complaints on time?
Credit Karma, LLC has a 93.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.