Key Takeaways

  • 1,930 total complaints on file with the CFPB.
  • Most complaints are about Checking or savings account (1,261).
  • Timely response rate: 92.6%.
  • Consumer disputed rate: 0.0% of resolved complaints.
1,930 Total complaints
92.6% Timely response rate
0.0% Consumer disputed rate
Checking or savings account Most common product

Complaints by Product

The following table shows how complaints against FinCo Services Inc DBA Current break down by financial product category.

Product Complaints % of Total
Checking or savings account 1,261 65.3%
Credit card 231 12.0%
Money transfer, virtual currency, or money service 148 7.7%
Credit reporting or other personal consumer reports 124 6.4%
Credit card or prepaid card 71 3.7%
Prepaid card 46 2.4%
Debt collection 26 1.3%
Payday loan, title loan, personal loan, or advance loan 15 0.8%
Debt or credit management 6 0.3%
Credit reporting, credit repair services, or other personal consumer reports 2 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about FinCo Services Inc DBA Current.

Managing an account 766
Problem with a lender or other company charging your account 286
Problem with a purchase shown on your statement 128
Closing an account 121
Incorrect information on your report 83
Getting a credit card 69
Opening an account 57
Unauthorized transactions or other transaction problem 48
Fraud or scam 45
Problem with a purchase or transfer 45

Company Response Breakdown

When consumers file complaints, FinCo Services Inc DBA Current responds in one of several ways. The breakdown below shows how FinCo Services Inc DBA Current has resolved complaints.

Response Count Percentage
Closed with explanation 1,682 87.2%
Closed with monetary relief 109 5.6%
In progress 96 5%
Closed with non-monetary relief 38 2%
Untimely response 5 0.3%

Complaints by State

Top states where consumers have filed complaints against FinCo Services Inc DBA Current.

Your Rights

What to do if you have a complaint against FinCo Services Inc DBA Current

  1. Contact FinCo Services Inc DBA Current directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does FinCo Services Inc DBA Current have?

    FinCo Services Inc DBA Current has 1,930 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about FinCo Services Inc DBA Current?

    The most common issue reported is Managing an account with 766 complaints.

  • How do I file a complaint against FinCo Services Inc DBA Current?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does FinCo Services Inc DBA Current respond to complaints on time?

    FinCo Services Inc DBA Current has a 92.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.