Freedom Financial Network Consumer Complaints
Freedom Financial Network has received 1,061 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 1,061 total complaints on file with the CFPB.
- Most complaints are about Credit reporting, credit repair services, or other personal consumer reports (231).
- Timely response rate: 96.4%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Freedom Financial Network break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 231 | 21.8% |
| Debt collection | 220 | 20.7% |
| Debt or credit management | 206 | 19.4% |
| Credit reporting or other personal consumer reports | 191 | 18.0% |
| Money transfer, virtual currency, or money service | 71 | 6.7% |
| Payday loan, title loan, personal loan, or advance loan | 64 | 6.0% |
| Payday loan, title loan, or personal loan | 49 | 4.6% |
| Mortgage | 15 | 1.4% |
| Credit card or prepaid card | 10 | 0.9% |
| Checking or savings account | 2 | 0.2% |
| Credit card | 1 | 0.1% |
| Student loan | 1 | 0.1% |
Most Common Issues
These are the specific issues consumers most frequently report about Freedom Financial Network.
Company Response Breakdown
When consumers file complaints, Freedom Financial Network responds in one of several ways. The breakdown below shows how Freedom Financial Network has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 954 | 89.9% |
| Closed with monetary relief | 78 | 7.4% |
| In progress | 28 | 2.6% |
| Closed with non-monetary relief | 1 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Freedom Financial Network.
| State | Complaints |
|---|---|
| California | 168 |
| Florida | 116 |
| New York | 98 |
| Texas | 91 |
| Pennsylvania | 42 |
| Maryland | 41 |
| North Carolina | 41 |
| Georgia | 39 |
| Arizona | 28 |
| Massachusetts | 26 |
| New Jersey | 26 |
| Virginia | 25 |
| Alabama | 24 |
| Michigan | 22 |
| Ohio | 21 |
| Indiana | 19 |
| Missouri | 19 |
| Louisiana | 18 |
| Tennessee | 18 |
| Illinois | 15 |
Your Rights
What to do if you have a complaint against Freedom Financial Network
- Contact Freedom Financial Network directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Freedom Financial Network have?
Freedom Financial Network has 1,061 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Freedom Financial Network?
The most common issue reported is Incorrect information on your report with 152 complaints.
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How do I file a complaint against Freedom Financial Network?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does Freedom Financial Network respond to complaints on time?
Freedom Financial Network has a 96.4% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.