I.C. System, Inc. Consumer Complaints
I.C. System, Inc. has received 22,511 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 22,511 total complaints on file with the CFPB.
- Most complaints are about Debt collection (17,866).
- Timely response rate: 99.9%.
- Consumer disputed rate: 5.7% of resolved complaints.
Complaints by Product
The following table shows how complaints against I.C. System, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 17,866 | 79.4% |
| Credit reporting or other personal consumer reports | 2,657 | 11.8% |
| Credit reporting, credit repair services, or other personal consumer reports | 1,897 | 8.4% |
| Credit reporting | 29 | 0.1% |
| Debt or credit management | 27 | 0.1% |
| Credit card | 17 | 0.1% |
| Credit card or prepaid card | 5 | 0.0% |
| Consumer Loan | 3 | 0.0% |
| Bank account or service | 2 | 0.0% |
| Student loan | 2 | 0.0% |
| Checking or savings account | 1 | 0.0% |
| Money transfer, virtual currency, or money service | 1 | 0.0% |
| Mortgage | 1 | 0.0% |
| Payday loan, title loan, or personal loan | 1 | 0.0% |
| Payday loan, title loan, personal loan, or advance loan | 1 | 0.0% |
| Vehicle loan or lease | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about I.C. System, Inc..
Company Response Breakdown
When consumers file complaints, I.C. System, Inc. responds in one of several ways. The breakdown below shows how I.C. System, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 21,449 | 95.3% |
| Closed with non-monetary relief | 1,050 | 4.7% |
| Closed | 9 | 0% |
| Untimely response | 2 | 0% |
| Closed with monetary relief | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against I.C. System, Inc..
| State | Complaints |
|---|---|
| Texas | 3,026 |
| Florida | 2,921 |
| Georgia | 2,298 |
| California | 1,872 |
| North Carolina | 1,056 |
| Illinois | 992 |
| New York | 948 |
| Ohio | 825 |
| South Carolina | 682 |
| Pennsylvania | 640 |
| Alabama | 577 |
| Michigan | 572 |
| New Jersey | 546 |
| Tennessee | 481 |
| Louisiana | 479 |
| Virginia | 398 |
| Maryland | 369 |
| Missouri | 364 |
| Indiana | 321 |
| Arizona | 282 |
Your Rights
What to do if you have a complaint against I.C. System, Inc.
- Contact I.C. System, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does I.C. System, Inc. have?
I.C. System, Inc. has 22,511 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about I.C. System, Inc.?
The most common issue reported is Attempts to collect debt not owed with 9,024 complaints.
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How do I file a complaint against I.C. System, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does I.C. System, Inc. respond to complaints on time?
I.C. System, Inc. has a 99.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.