OneMain Finance Corporation Consumer Complaints
OneMain Finance Corporation has received 11,392 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 11,392 total complaints on file with the CFPB.
- Most complaints are about Credit reporting or other personal consumer reports (4,039).
- Timely response rate: 100.0%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against OneMain Finance Corporation break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 4,039 | 35.5% |
| Payday loan, title loan, personal loan, or advance loan | 2,026 | 17.8% |
| Debt collection | 1,923 | 16.9% |
| Credit reporting, credit repair services, or other personal consumer reports | 1,625 | 14.3% |
| Payday loan, title loan, or personal loan | 823 | 7.2% |
| Vehicle loan or lease | 435 | 3.8% |
| Credit card | 354 | 3.1% |
| Credit card or prepaid card | 62 | 0.5% |
| Mortgage | 38 | 0.3% |
| Debt or credit management | 29 | 0.3% |
| Checking or savings account | 22 | 0.2% |
| Money transfer, virtual currency, or money service | 13 | 0.1% |
| Prepaid card | 2 | 0.0% |
| Student loan | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about OneMain Finance Corporation.
Company Response Breakdown
When consumers file complaints, OneMain Finance Corporation responds in one of several ways. The breakdown below shows how OneMain Finance Corporation has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 10,271 | 90.2% |
| Closed with non-monetary relief | 773 | 6.8% |
| In progress | 196 | 1.7% |
| Closed with monetary relief | 152 | 1.3% |
Complaints by State
Top states where consumers have filed complaints against OneMain Finance Corporation.
| State | Complaints |
|---|---|
| Florida | 1,111 |
| California | 1,078 |
| Texas | 1,039 |
| Georgia | 1,021 |
| Pennsylvania | 629 |
| Illinois | 607 |
| North Carolina | 525 |
| New York | 493 |
| South Carolina | 417 |
| Virginia | 377 |
| New Jersey | 337 |
| Maryland | 325 |
| Ohio | 318 |
| Alabama | 301 |
| Tennessee | 284 |
| Arizona | 245 |
| Michigan | 238 |
| Louisiana | 205 |
| Mississippi | 200 |
| Indiana | 183 |
Your Rights
What to do if you have a complaint against OneMain Finance Corporation
- Contact OneMain Finance Corporation directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does OneMain Finance Corporation have?
OneMain Finance Corporation has 11,392 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about OneMain Finance Corporation?
The most common issue reported is Improper use of your report with 2,943 complaints.
-
How do I file a complaint against OneMain Finance Corporation?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does OneMain Finance Corporation respond to complaints on time?
OneMain Finance Corporation has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.