Key Takeaways

  • 560 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (471).
  • Timely response rate: 94.8%.
  • Consumer disputed rate: 12.0% of resolved complaints.
560 Total complaints
94.8% Timely response rate
12.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against SIMM Associates, Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 471 84.1%
Student loan 49 8.8%
Credit reporting or other personal consumer reports 14 2.5%
Credit reporting, credit repair services, or other personal consumer reports 13 2.3%
Credit card 3 0.5%
Consumer Loan 2 0.4%
Credit card or prepaid card 2 0.4%
Mortgage 2 0.4%
Checking or savings account 1 0.2%
Credit reporting 1 0.2%
Debt or credit management 1 0.2%
Prepaid card 1 0.2%

Most Common Issues

These are the specific issues consumers most frequently report about SIMM Associates, Inc..

Attempts to collect debt not owed 144
Communication tactics 95
Written notification about debt 49
False statements or representation 37
Electronic communications 28
Cont'd attempts collect debt not owed 27
Improper contact or sharing of info 27
Dealing with my lender or servicer 21
Threatened to contact someone or share information improperly 21
Took or threatened to take negative or legal action 21

Company Response Breakdown

When consumers file complaints, SIMM Associates, Inc. responds in one of several ways. The breakdown below shows how SIMM Associates, Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 554 98.9%
Closed 4 0.7%
Untimely response 2 0.4%

Complaints by State

Top states where consumers have filed complaints against SIMM Associates, Inc..

Your Rights

What to do if you have a complaint against SIMM Associates, Inc.

  1. Contact SIMM Associates, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does SIMM Associates, Inc. have?

    SIMM Associates, Inc. has 560 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about SIMM Associates, Inc.?

    The most common issue reported is Attempts to collect debt not owed with 144 complaints.

  • How do I file a complaint against SIMM Associates, Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does SIMM Associates, Inc. respond to complaints on time?

    SIMM Associates, Inc. has a 94.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.