Key Takeaways

  • 98 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, personal loan, or advance loan (45).
  • Timely response rate: 84.7%.
  • Consumer disputed rate: 0.0% of resolved complaints.
98 Total complaints
84.7% Timely response rate
0.0% Consumer disputed rate
Payday loan, title loan, personal loan, or advance loan Most common product

Complaints by Product

The following table shows how complaints against SOP Pioneer Partners LP break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, personal loan, or advance loan 45 45.9%
Credit reporting or other personal consumer reports 38 38.8%
Debt collection 13 13.3%
Credit card 1 1.0%
Debt or credit management 1 1.0%

Most Common Issues

These are the specific issues consumers most frequently report about SOP Pioneer Partners LP.

Charged fees or interest you didn't expect 32
Improper use of your report 21
Incorrect information on your report 12
Problem with a company's investigation into an existing problem 8
Took or threatened to take negative or legal action 5
Problem when making payments 4
Written notification about debt 4
Attempts to collect debt not owed 3
Problem with additional add-on products or services 2
Problem with the payoff process at the end of the loan 2

Company Response Breakdown

When consumers file complaints, SOP Pioneer Partners LP responds in one of several ways. The breakdown below shows how SOP Pioneer Partners LP has resolved complaints.

Response Count Percentage
Closed with explanation 97 99%
Closed with non-monetary relief 1 1%

Complaints by State

Top states where consumers have filed complaints against SOP Pioneer Partners LP.

Your Rights

What to do if you have a complaint against SOP Pioneer Partners LP

  1. Contact SOP Pioneer Partners LP directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does SOP Pioneer Partners LP have?

    SOP Pioneer Partners LP has 98 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about SOP Pioneer Partners LP?

    The most common issue reported is Charged fees or interest you didn't expect with 32 complaints.

  • How do I file a complaint against SOP Pioneer Partners LP?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does SOP Pioneer Partners LP respond to complaints on time?

    SOP Pioneer Partners LP has a 84.7% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.