Southwest Credit Systems, L.P. Consumer Complaints
Southwest Credit Systems, L.P. has received 7,809 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 7,809 total complaints on file with the CFPB.
- Most complaints are about Debt collection (6,258).
- Timely response rate: 96.1%.
- Consumer disputed rate: 16.4% of resolved complaints.
Complaints by Product
The following table shows how complaints against Southwest Credit Systems, L.P. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Debt collection | 6,258 | 80.1% |
| Credit reporting or other personal consumer reports | 883 | 11.3% |
| Credit reporting, credit repair services, or other personal consumer reports | 612 | 7.8% |
| Credit reporting | 28 | 0.4% |
| Debt or credit management | 12 | 0.2% |
| Credit card | 8 | 0.1% |
| Credit card or prepaid card | 3 | 0.0% |
| Money transfer, virtual currency, or money service | 2 | 0.0% |
| Bank account or service | 1 | 0.0% |
| Consumer Loan | 1 | 0.0% |
| Vehicle loan or lease | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Southwest Credit Systems, L.P..
Company Response Breakdown
When consumers file complaints, Southwest Credit Systems, L.P. responds in one of several ways. The breakdown below shows how Southwest Credit Systems, L.P. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 4,207 | 53.9% |
| Closed with non-monetary relief | 3,211 | 41.1% |
| Closed | 389 | 5% |
| Closed with monetary relief | 1 | 0% |
| In progress | 1 | 0% |
Complaints by State
Top states where consumers have filed complaints against Southwest Credit Systems, L.P..
| State | Complaints |
|---|---|
| Texas | 1,069 |
| Florida | 731 |
| Pennsylvania | 731 |
| California | 671 |
| Georgia | 487 |
| Maryland | 442 |
| New Jersey | 372 |
| Illinois | 339 |
| Virginia | 272 |
| North Carolina | 250 |
| New York | 234 |
| Massachusetts | 206 |
| Ohio | 160 |
| Michigan | 144 |
| Delaware | 123 |
| South Carolina | 123 |
| Alabama | 116 |
| Tennessee | 110 |
| Arizona | 102 |
| Missouri | 93 |
Your Rights
What to do if you have a complaint against Southwest Credit Systems, L.P.
- Contact Southwest Credit Systems, L.P. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Southwest Credit Systems, L.P. have?
Southwest Credit Systems, L.P. has 7,809 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Southwest Credit Systems, L.P.?
The most common issue reported is Attempts to collect debt not owed with 2,772 complaints.
-
How do I file a complaint against Southwest Credit Systems, L.P.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Southwest Credit Systems, L.P. respond to complaints on time?
Southwest Credit Systems, L.P. has a 96.1% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.