Key Takeaways

  • 9,160 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (6,793).
  • Timely response rate: 99.8%.
  • Consumer disputed rate: 0.0% of resolved complaints.
9,160 Total complaints
99.8% Timely response rate
0.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Spring Oaks Capital, LLC break down by financial product category.

Product Complaints % of Total
Debt collection 6,793 74.2%
Credit reporting or other personal consumer reports 1,938 21.2%
Credit reporting, credit repair services, or other personal consumer reports 322 3.5%
Credit card 43 0.5%
Payday loan, title loan, personal loan, or advance loan 32 0.3%
Credit card or prepaid card 11 0.1%
Payday loan, title loan, or personal loan 8 0.1%
Debt or credit management 6 0.1%
Vehicle loan or lease 4 0.0%
Checking or savings account 2 0.0%
Prepaid card 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about Spring Oaks Capital, LLC.

Attempts to collect debt not owed 3,335
Written notification about debt 1,124
Took or threatened to take negative or legal action 1,123
Incorrect information on your report 1,087
False statements or representation 841
Improper use of your report 616
Problem with a company's investigation into an existing problem 486
Communication tactics 222
Electronic communications 112
Problem with a credit reporting company's investigation into an existing problem 82

Company Response Breakdown

When consumers file complaints, Spring Oaks Capital, LLC responds in one of several ways. The breakdown below shows how Spring Oaks Capital, LLC has resolved complaints.

Response Count Percentage
Closed with explanation 4,903 53.5%
Closed with non-monetary relief 4,226 46.1%
In progress 31 0.3%

Complaints by State

Top states where consumers have filed complaints against Spring Oaks Capital, LLC.

State Complaints
Texas 1,606
Georgia 1,077
Florida 1,024
South Carolina 557
California 496
Alabama 403
Illinois 380
New York 339
Louisiana 323
Tennessee 303
Pennsylvania 244
Ohio 224
New Jersey 187
Michigan 185
Virginia 170
Maryland 158
Missouri 128
Mississippi 125
Arizona 121
Indiana 118

Your Rights

What to do if you have a complaint against Spring Oaks Capital, LLC

  1. Contact Spring Oaks Capital, LLC directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Spring Oaks Capital, LLC have?

    Spring Oaks Capital, LLC has 9,160 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Spring Oaks Capital, LLC?

    The most common issue reported is Attempts to collect debt not owed with 3,335 complaints.

  • How do I file a complaint against Spring Oaks Capital, LLC?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Spring Oaks Capital, LLC respond to complaints on time?

    Spring Oaks Capital, LLC has a 99.8% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.