TransUnion Intermediate Holdings, Inc. Consumer Complaints
TransUnion Intermediate Holdings, Inc. has received 4,158,185 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 4,158,185 total complaints on file with the CFPB.
- Most complaints are about Credit reporting or other personal consumer reports (3,419,615).
- Timely response rate: 100.0%.
- Consumer disputed rate: 14.1% of resolved complaints.
Complaints by Product
The following table shows how complaints against TransUnion Intermediate Holdings, Inc. break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 3,419,615 | 82.2% |
| Credit reporting, credit repair services, or other personal consumer reports | 622,172 | 15.0% |
| Debt collection | 55,378 | 1.3% |
| Credit reporting | 39,821 | 1.0% |
| Credit card | 16,956 | 0.4% |
| Credit card or prepaid card | 2,086 | 0.1% |
| Vehicle loan or lease | 648 | 0.0% |
| Debt or credit management | 429 | 0.0% |
| Student loan | 310 | 0.0% |
| Checking or savings account | 243 | 0.0% |
| Mortgage | 151 | 0.0% |
| Payday loan, title loan, personal loan, or advance loan | 145 | 0.0% |
| Payday loan, title loan, or personal loan | 87 | 0.0% |
| Money transfer, virtual currency, or money service | 66 | 0.0% |
| Prepaid card | 35 | 0.0% |
| Consumer Loan | 28 | 0.0% |
| Bank account or service | 13 | 0.0% |
| Other financial service | 1 | 0.0% |
| Payday loan | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about TransUnion Intermediate Holdings, Inc..
Company Response Breakdown
When consumers file complaints, TransUnion Intermediate Holdings, Inc. responds in one of several ways. The breakdown below shows how TransUnion Intermediate Holdings, Inc. has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with non-monetary relief | 2,497,777 | 60.1% |
| Closed with explanation | 1,480,478 | 35.6% |
| In progress | 179,305 | 4.3% |
| Closed with monetary relief | 602 | 0% |
| Closed | 21 | 0% |
| Untimely response | 2 | 0% |
Complaints by State
Top states where consumers have filed complaints against TransUnion Intermediate Holdings, Inc..
| State | Complaints |
|---|---|
| Florida | 606,303 |
| Texas | 599,857 |
| California | 392,789 |
| Georgia | 320,181 |
| New York | 238,279 |
| Illinois | 184,767 |
| Pennsylvania | 168,852 |
| North Carolina | 142,030 |
| New Jersey | 129,774 |
| Alabama | 107,033 |
| Maryland | 100,801 |
| Louisiana | 99,771 |
| South Carolina | 93,836 |
| Michigan | 89,054 |
| Ohio | 82,235 |
| Virginia | 76,511 |
| Mississippi | 74,840 |
| Tennessee | 62,162 |
| Arizona | 61,344 |
| Nevada | 55,203 |
Your Rights
What to do if you have a complaint against TransUnion Intermediate Holdings, Inc.
- Contact TransUnion Intermediate Holdings, Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
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How many complaints does TransUnion Intermediate Holdings, Inc. have?
TransUnion Intermediate Holdings, Inc. has 4,158,185 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about TransUnion Intermediate Holdings, Inc.?
The most common issue reported is Incorrect information on your report with 2,229,779 complaints.
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How do I file a complaint against TransUnion Intermediate Holdings, Inc.?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
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Does TransUnion Intermediate Holdings, Inc. respond to complaints on time?
TransUnion Intermediate Holdings, Inc. has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.