Ameris Bancorp Consumer Complaints
Ameris Bancorp has received 584 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 584 total complaints on file with the CFPB.
- Most complaints are about Mortgage (286).
- Timely response rate: 96.9%.
- Consumer disputed rate: 0.0% of resolved complaints.
Complaints by Product
The following table shows how complaints against Ameris Bancorp break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Mortgage | 286 | 49.0% |
| Checking or savings account | 162 | 27.7% |
| Credit reporting or other personal consumer reports | 39 | 6.7% |
| Credit reporting, credit repair services, or other personal consumer reports | 24 | 4.1% |
| Vehicle loan or lease | 22 | 3.8% |
| Money transfer, virtual currency, or money service | 16 | 2.7% |
| Debt collection | 15 | 2.6% |
| Payday loan, title loan, personal loan, or advance loan | 10 | 1.7% |
| Payday loan, title loan, or personal loan | 8 | 1.4% |
| Credit card | 1 | 0.2% |
| Prepaid card | 1 | 0.2% |
Most Common Issues
These are the specific issues consumers most frequently report about Ameris Bancorp.
Company Response Breakdown
When consumers file complaints, Ameris Bancorp responds in one of several ways. The breakdown below shows how Ameris Bancorp has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 560 | 95.9% |
| Closed with monetary relief | 17 | 2.9% |
| Closed with non-monetary relief | 4 | 0.7% |
| In progress | 2 | 0.3% |
| Untimely response | 1 | 0.2% |
Complaints by State
Top states where consumers have filed complaints against Ameris Bancorp.
| State | Complaints |
|---|---|
| Georgia | 252 |
| Florida | 124 |
| South Carolina | 37 |
| Virginia | 26 |
| California | 24 |
| Maryland | 21 |
| Alabama | 16 |
| North Carolina | 13 |
| Texas | 13 |
| Tennessee | 7 |
| Iowa | 6 |
| Colorado | 5 |
| Louisiana | 4 |
| New York | 4 |
| Pennsylvania | 4 |
| Michigan | 2 |
| New Hampshire | 2 |
| Oregon | 2 |
| Arkansas | 1 |
| District of Columbia | 1 |
Your Rights
What to do if you have a complaint against Ameris Bancorp
- Contact Ameris Bancorp directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Ameris Bancorp have?
Ameris Bancorp has 584 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Ameris Bancorp?
The most common issue reported is Trouble during payment process with 169 complaints.
-
How do I file a complaint against Ameris Bancorp?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Ameris Bancorp respond to complaints on time?
Ameris Bancorp has a 96.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.