Iowa Consumer Complaints
Consumers in Iowa have filed 33,319 complaints with the Consumer Financial Protection Bureau. Below is a breakdown by product, company, and specific issue.
Data last updated: Jun 1, 2026Key Takeaways
- 33,319 total complaints from Iowa.
- 10.4 complaints per 1,000 residents.
- Top complaint category: Credit reporting or other personal consumer reports.
- Most-complained-about company: Equifax, Inc..
Complaints by Product in Iowa
Financial product categories with the most complaints from Iowa consumers. Click a product to see the detailed breakdown for this state.
| Product | Complaints | % of Total |
|---|---|---|
| Credit reporting or other personal consumer reports | 16,433 | 49.3% |
| Credit reporting, credit repair services, or other personal consumer reports | 4,850 | 14.6% |
| Debt collection | 3,680 | 11.0% |
| Mortgage | 1,452 | 4.4% |
| Checking or savings account | 1,363 | 4.1% |
| Credit card | 1,209 | 3.6% |
| Credit card or prepaid card | 845 | 2.5% |
| Student loan | 822 | 2.5% |
| Money transfer, virtual currency, or money service | 780 | 2.3% |
| Credit reporting | 687 | 2.1% |
| Vehicle loan or lease | 301 | 0.9% |
| Bank account or service | 277 | 0.8% |
| Consumer Loan | 135 | 0.4% |
| Prepaid card | 135 | 0.4% |
| Payday loan, title loan, or personal loan | 134 | 0.4% |
| Payday loan, title loan, personal loan, or advance loan | 119 | 0.4% |
| Payday loan | 40 | 0.1% |
| Debt or credit management | 29 | 0.1% |
| Money transfers | 23 | 0.1% |
| Other financial service | 4 | 0.0% |
Most-Complained-About Companies in Iowa
These companies receive the most complaints from consumers in Iowa.
| Company | Complaints |
|---|---|
| Equifax, Inc. | 6,992 |
| TransUnion Intermediate Holdings, Inc. | 6,967 |
| Experian Information Solutions Inc. | 6,335 |
| Wells Fargo & Company | 846 |
| Capital One Financial Corporation | 591 |
| Citibank, N.A. | 500 |
| U.S. Bancorp | 458 |
| JPMorgan Chase & Co. | 436 |
| Bank of America, National Association | 428 |
| Block, Inc. | 353 |
| Synchrony Financial | 334 |
| Encore Capital Group Inc. | 198 |
| Navient Solutions, LLC. | 195 |
| Resurgent Capital Services L.P. | 194 |
| Discover Bank | 193 |
| Paypal Holdings, Inc | 190 |
| Mohela | 169 |
| Bread Financial Holdings, Inc. | 168 |
| Portfolio Recovery Associates, LLC | 159 |
| American Express Company | 158 |
| Chime Financial Inc | 155 |
| CL Holdings LLC | 138 |
| I.C. System, Inc. | 109 |
| Lexisnexis | 109 |
| Nelnet, Inc. | 109 |
Common Issues in Iowa
File a Complaint in Iowa
If you're having an issue with a financial company in Iowa, you have several options:
- CFPB: File online at consumerfinance.gov/complaint
- Iowa Attorney General: Contact your state AG's consumer protection division
- Legal help: Find free legal aid in Iowa
Frequently Asked Questions
-
How many consumer complaints have been filed in Iowa?
33,319 consumer complaints from Iowa have been filed with the CFPB. This represents a per-capita rate of 10.4 complaints per 1,000 residents.
-
What is the most common complaint in Iowa?
The most common product category for complaints in Iowa is Credit reporting or other personal consumer reports with 16,433 complaints.
-
Which company gets the most complaints in Iowa?
Equifax, Inc. leads with 6,992 complaints from Iowa consumers. View their full complaint profile.
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How do I file a consumer complaint in Iowa?
You can file a complaint with the CFPB at consumerfinance.gov/complaint, or contact the Iowa Attorney General's consumer protection division.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.