Key Takeaways

  • 2,861 total complaints on file with the CFPB.
  • Most complaints are about Debt collection (2,338).
  • Timely response rate: 99.9%.
  • Consumer disputed rate: 11.0% of resolved complaints.
2,861 Total complaints
99.9% Timely response rate
11.0% Consumer disputed rate
Debt collection Most common product

Complaints by Product

The following table shows how complaints against Central Portfolio Control Inc. break down by financial product category.

Product Complaints % of Total
Debt collection 2,338 81.7%
Credit reporting or other personal consumer reports 413 14.4%
Credit reporting, credit repair services, or other personal consumer reports 79 2.8%
Payday loan, title loan, personal loan, or advance loan 7 0.2%
Student loan 7 0.2%
Debt or credit management 5 0.2%
Credit card 4 0.1%
Payday loan, title loan, or personal loan 2 0.1%
Vehicle loan or lease 2 0.1%
Checking or savings account 1 0.0%
Consumer Loan 1 0.0%
Credit card or prepaid card 1 0.0%
Payday loan 1 0.0%

Most Common Issues

These are the specific issues consumers most frequently report about Central Portfolio Control Inc..

Attempts to collect debt not owed 953
Written notification about debt 429
Took or threatened to take negative or legal action 347
Incorrect information on your report 264
False statements or representation 257
Communication tactics 179
Improper use of your report 134
Problem with a company's investigation into an existing problem 75
Threatened to contact someone or share information improperly 62
Electronic communications 57

Company Response Breakdown

When consumers file complaints, Central Portfolio Control Inc. responds in one of several ways. The breakdown below shows how Central Portfolio Control Inc. has resolved complaints.

Response Count Percentage
Closed with explanation 2,859 99.9%
Closed 1 0%
In progress 1 0%

Complaints by State

Top states where consumers have filed complaints against Central Portfolio Control Inc..

Your Rights

What to do if you have a complaint against Central Portfolio Control Inc.

  1. Contact Central Portfolio Control Inc. directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Central Portfolio Control Inc. have?

    Central Portfolio Control Inc. has 2,861 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Central Portfolio Control Inc.?

    The most common issue reported is Attempts to collect debt not owed with 953 complaints.

  • How do I file a complaint against Central Portfolio Control Inc.?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Central Portfolio Control Inc. respond to complaints on time?

    Central Portfolio Control Inc. has a 99.9% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.