Conduent Incorporated Consumer Complaints
Conduent Incorporated has received 2,204 consumer complaints filed with the Consumer Financial Protection Bureau. Below is a complete breakdown by product, issue, company response pattern, and geographic distribution.
Data last updated: Jun 1, 2026Key Takeaways
- 2,204 total complaints on file with the CFPB.
- Most complaints are about Credit card or prepaid card (1,440).
- Timely response rate: 66.3%.
- Consumer disputed rate: 6.3% of resolved complaints.
Complaints by Product
The following table shows how complaints against Conduent Incorporated break down by financial product category.
| Product | Complaints | % of Total |
|---|---|---|
| Credit card or prepaid card | 1,440 | 65.3% |
| Prepaid card | 496 | 22.5% |
| Checking or savings account | 144 | 6.5% |
| Money transfer, virtual currency, or money service | 66 | 3.0% |
| Credit card | 29 | 1.3% |
| Bank account or service | 13 | 0.6% |
| Debt collection | 7 | 0.3% |
| Credit reporting, credit repair services, or other personal consumer reports | 6 | 0.3% |
| Credit reporting or other personal consumer reports | 2 | 0.1% |
| Payday loan, title loan, or personal loan | 1 | 0.0% |
Most Common Issues
These are the specific issues consumers most frequently report about Conduent Incorporated.
Company Response Breakdown
When consumers file complaints, Conduent Incorporated responds in one of several ways. The breakdown below shows how Conduent Incorporated has resolved complaints.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 2,116 | 96% |
| Closed with monetary relief | 38 | 1.7% |
| Untimely response | 29 | 1.3% |
| Closed with non-monetary relief | 18 | 0.8% |
| Closed | 3 | 0.1% |
Complaints by State
Top states where consumers have filed complaints against Conduent Incorporated.
| State | Complaints |
|---|---|
| Georgia | 361 |
| Florida | 199 |
| Oklahoma | 164 |
| Virginia | 122 |
| Alabama | 111 |
| Tennessee | 111 |
| New York | 106 |
| California | 104 |
| Pennsylvania | 93 |
| Nevada | 92 |
| Mississippi | 71 |
| New Jersey | 59 |
| Illinois | 56 |
| Arizona | 53 |
| Michigan | 49 |
| Indiana | 41 |
| Wisconsin | 38 |
| New Mexico | 31 |
| Texas | 29 |
| South Carolina | 24 |
Your Rights
What to do if you have a complaint against Conduent Incorporated
- Contact Conduent Incorporated directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
- File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
- File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
- Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.
Frequently Asked Questions
-
How many complaints does Conduent Incorporated have?
Conduent Incorporated has 2,204 consumer complaints on file with the CFPB as of our last data refresh.
-
What is the most common complaint about Conduent Incorporated?
The most common issue reported is Problem getting a card or closing an account with 595 complaints.
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How do I file a complaint against Conduent Incorporated?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.
-
Does Conduent Incorporated respond to complaints on time?
Conduent Incorporated has a 66.3% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.