Key Takeaways

  • 33 total complaints on file with the CFPB.
  • Most complaints are about Payday loan, title loan, personal loan, or advance loan (32).
  • Timely response rate: 100.0%.
  • Consumer disputed rate: 0.0% of resolved complaints.
33 Total complaints
100.0% Timely response rate
0.0% Consumer disputed rate
Payday loan, title loan, personal loan, or advance loan Most common product

Complaints by Product

The following table shows how complaints against Deer Creek Lending break down by financial product category.

Product Complaints % of Total
Payday loan, title loan, personal loan, or advance loan 32 97.0%
Debt or credit management 1 3.0%

Most Common Issues

These are the specific issues consumers most frequently report about Deer Creek Lending.

Charged fees or interest you didn't expect 28
Problem with the payoff process at the end of the loan 2
Struggling to pay your loan 2
Unauthorized withdrawals or charges 1

Company Response Breakdown

When consumers file complaints, Deer Creek Lending responds in one of several ways. The breakdown below shows how Deer Creek Lending has resolved complaints.

Response Count Percentage
Closed with explanation 33 100%

Complaints by State

Top states where consumers have filed complaints against Deer Creek Lending.

Your Rights

What to do if you have a complaint against Deer Creek Lending

  1. Contact Deer Creek Lending directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Deer Creek Lending have?

    Deer Creek Lending has 33 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Deer Creek Lending?

    The most common issue reported is Charged fees or interest you didn't expect with 28 complaints.

  • How do I file a complaint against Deer Creek Lending?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Deer Creek Lending respond to complaints on time?

    Deer Creek Lending has a 100.0% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.