Key Takeaways

  • 1,140 total complaints on file with the CFPB.
  • Most complaints are about Checking or savings account (412).
  • Timely response rate: 99.6%.
  • Consumer disputed rate: 0.0% of resolved complaints.
1,140 Total complaints
99.6% Timely response rate
0.0% Consumer disputed rate
Checking or savings account Most common product

Complaints by Product

The following table shows how complaints against Vystar Credit Union break down by financial product category.

Product Complaints % of Total
Checking or savings account 412 36.1%
Credit reporting or other personal consumer reports 234 20.5%
Debt collection 127 11.1%
Vehicle loan or lease 101 8.9%
Credit card 60 5.3%
Mortgage 56 4.9%
Money transfer, virtual currency, or money service 45 3.9%
Credit card or prepaid card 39 3.4%
Credit reporting, credit repair services, or other personal consumer reports 36 3.2%
Payday loan, title loan, personal loan, or advance loan 21 1.8%
Payday loan, title loan, or personal loan 8 0.7%
Debt or credit management 1 0.1%

Most Common Issues

These are the specific issues consumers most frequently report about Vystar Credit Union.

Managing an account 268
Incorrect information on your report 173
Improper use of your report 82
Problem with a company's investigation into an existing problem 53
Attempts to collect debt not owed 48
Trouble during payment process 48
Managing the loan or lease 43
Took or threatened to take negative or legal action 41
Closing an account 34
Problem caused by your funds being low 33

Company Response Breakdown

When consumers file complaints, Vystar Credit Union responds in one of several ways. The breakdown below shows how Vystar Credit Union has resolved complaints.

Response Count Percentage
Closed with explanation 905 79.4%
Closed with non-monetary relief 94 8.2%
Closed with monetary relief 84 7.4%
In progress 57 5%

Complaints by State

Top states where consumers have filed complaints against Vystar Credit Union.

Your Rights

What to do if you have a complaint against Vystar Credit Union

  1. Contact Vystar Credit Union directly. Many issues can be resolved by calling their customer service line or submitting a written complaint.
  2. File a complaint with the CFPB. Visit consumerfinance.gov/complaint. The company must respond within 15 days.
  3. File with your state attorney general. Your state AG's consumer protection division investigates patterns of complaint.
  4. Consult a consumer protection attorney. If you've suffered financial harm, an attorney can advise you on your legal options including potential lawsuits.

Frequently Asked Questions

  • How many complaints does Vystar Credit Union have?

    Vystar Credit Union has 1,140 consumer complaints on file with the CFPB as of our last data refresh.

  • What is the most common complaint about Vystar Credit Union?

    The most common issue reported is Managing an account with 268 complaints.

  • How do I file a complaint against Vystar Credit Union?

    You can file a complaint with the CFPB at consumerfinance.gov/complaint. The company is required to respond within 15 days. You can also contact your state attorney general or consult a consumer protection attorney.

  • Does Vystar Credit Union respond to complaints on time?

    Vystar Credit Union has a 99.6% timely response rate, meaning that percentage of complaints received a response within the CFPB's required timeframe.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.