Debt collection Complaints in Kentucky
Kentucky consumers have filed 7,034 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 7,034 debt collection complaints from Kentucky.
- GLA Collection Company, Inc. has the most complaints (405).
- Most common issue: Attempts to collect debt not owed.
7,034 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in Kentucky
| Company | Complaints | % of Total |
|---|---|---|
| GLA Collection Company, Inc. | 405 | 5.8% |
| Resurgent Capital Services L.P. | 325 | 4.6% |
| Encore Capital Group Inc. | 322 | 4.6% |
| Portfolio Recovery Associates, LLC | 297 | 4.2% |
| CL Holdings LLC | 199 | 2.8% |
| Equifax, Inc. | 160 | 2.3% |
| TransUnion Intermediate Holdings, Inc. | 153 | 2.2% |
| National Credit Systems,Inc. | 138 | 2.0% |
| Experian Information Solutions Inc. | 127 | 1.8% |
| CCS Financial Services, Inc. | 122 | 1.7% |
| I.C. System, Inc. | 107 | 1.5% |
| Credit Bureau Systems, Inc., Paducah, KY Branch | 99 | 1.4% |
| Erc | 99 | 1.4% |
| Capital One Financial Corporation | 98 | 1.4% |
| Synchrony Financial | 90 | 1.3% |
| Kriya Capital, LLC | 82 | 1.2% |
| Citibank, N.A. | 77 | 1.1% |
| Transworld Systems Inc. | 74 | 1.1% |
| Bread Financial Holdings, Inc. | 69 | 1.0% |
| Diversified Consultants, Inc. | 52 | 0.7% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from Kentucky.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 5,628 | 80% |
| Closed with non-monetary relief | 1,137 | 16.2% |
| Untimely response | 112 | 1.6% |
| Closed | 77 | 1.1% |
| Closed with monetary relief | 40 | 0.6% |
| In progress | 40 | 0.6% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in Kentucky?
7,034 complaints about debt collection have been filed from Kentucky.
-
Which company gets the most debt collection complaints in Kentucky?
GLA Collection Company, Inc. leads with 405 debt collection complaints in Kentucky.
-
What is the most common issue with debt collection in Kentucky?
The most frequently reported issue is Attempts to collect debt not owed with 2,255 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.