Debt collection Complaints in New York
New York consumers have filed 52,492 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 52,492 debt collection complaints from New York.
- TransUnion Intermediate Holdings, Inc. has the most complaints (3,243).
- Most common issue: Attempts to collect debt not owed.
52,492 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in New York
| Company | Complaints | % of Total |
|---|---|---|
| TransUnion Intermediate Holdings, Inc. | 3,243 | 6.2% |
| Portfolio Recovery Associates, LLC | 3,055 | 5.8% |
| Experian Information Solutions Inc. | 2,914 | 5.6% |
| Encore Capital Group Inc. | 2,705 | 5.2% |
| Equifax, Inc. | 2,601 | 5.0% |
| Resurgent Capital Services L.P. | 2,546 | 4.9% |
| Capital One Financial Corporation | 1,210 | 2.3% |
| Citibank, N.A. | 1,078 | 2.1% |
| CL Holdings LLC | 1,060 | 2.0% |
| Transworld Systems Inc. | 959 | 1.8% |
| CCS Financial Services, Inc. | 838 | 1.6% |
| Synchrony Financial | 818 | 1.6% |
| I.C. System, Inc. | 787 | 1.5% |
| JPMorgan Chase & Co. | 658 | 1.3% |
| Aldous & Associates, PLLC | 600 | 1.1% |
| Bread Financial Holdings, Inc. | 598 | 1.1% |
| Erc | 550 | 1.0% |
| Bank of America, National Association | 471 | 0.9% |
| American Express Company | 443 | 0.8% |
| Discover Bank | 421 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from New York.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 40,694 | 77.5% |
| Closed with non-monetary relief | 10,329 | 19.7% |
| Untimely response | 375 | 0.7% |
| In progress | 373 | 0.7% |
| Closed | 369 | 0.7% |
| Closed with monetary relief | 352 | 0.7% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in New York?
52,492 complaints about debt collection have been filed from New York.
-
Which company gets the most debt collection complaints in New York?
TransUnion Intermediate Holdings, Inc. leads with 3,243 debt collection complaints in New York.
-
What is the most common issue with debt collection in New York?
The most frequently reported issue is Attempts to collect debt not owed with 20,816 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.