Mortgage Complaints in Rhode Island
Rhode Island consumers have filed 1,497 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 1,497 mortgage complaints from Rhode Island.
- Wells Fargo & Company has the most complaints (127).
- Most common issue: Trouble during payment process.
1,497 Total mortgage complaints
30 Companies involved
14 Distinct issues
Top Companies for Mortgage in Rhode Island
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 127 | 8.5% |
| Ocwen Financial Corporation | 122 | 8.1% |
| Bank of America, National Association | 118 | 7.9% |
| Citizens Financial Group, Inc. | 88 | 5.9% |
| JPMorgan Chase & Co. | 68 | 4.5% |
| Nationstar Mortgage LLC | 65 | 4.3% |
| Ditech Financial LLC | 64 | 4.3% |
| Shellpoint Partners, LLC | 54 | 3.6% |
| Mr. Cooper Group Inc. | 47 | 3.1% |
| Santander Bank, National Association | 40 | 2.7% |
| Specialized Loan Servicing Holdings LLC | 35 | 2.3% |
| PNC Bank N.A. | 33 | 2.2% |
| Select Portfolio Servicing, Inc. | 33 | 2.2% |
| Rhode Island Housing and Mortgage Finance Corporation | 28 | 1.9% |
| LoanCare, LLC | 27 | 1.8% |
| Rocket Mortgage, LLC | 26 | 1.7% |
| U.S. Bancorp | 26 | 1.7% |
| Seterus, Inc. | 24 | 1.6% |
| Caliber Home Loans, Inc. | 22 | 1.5% |
| Carrington Mortgage Services, LLC | 20 | 1.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from Rhode Island.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,304 | 87.1% |
| Closed with non-monetary relief | 59 | 3.9% |
| Closed with monetary relief | 55 | 3.7% |
| Closed without relief | 38 | 2.5% |
| Closed | 24 | 1.6% |
| In progress | 10 | 0.7% |
| Closed with relief | 6 | 0.4% |
| Untimely response | 1 | 0.1% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in Rhode Island?
1,497 complaints about mortgage have been filed from Rhode Island.
-
Which company gets the most mortgage complaints in Rhode Island?
Wells Fargo & Company leads with 127 mortgage complaints in Rhode Island.
-
What is the most common issue with mortgage in Rhode Island?
The most frequently reported issue is Trouble during payment process with 413 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.