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Credit reporting or other personal consumer reports Complaints in West Virginia

West Virginia consumers have filed 8,374 complaints about credit reporting or other personal consumer reports with the CFPB. See which companies are involved and what issues consumers report most often.

Data last updated: Jun 1, 2026

Key Takeaways

  • 8,374 credit reporting or other personal consumer reports complaints from West Virginia.
  • TransUnion Intermediate Holdings, Inc. has the most complaints (2,713).
  • Most common issue: Incorrect information on your report.
8,374 Total credit reporting or other personal consumer reports complaints
30 Companies involved
8 Distinct issues

Top Companies for Credit reporting or other personal consumer reports in West Virginia

Company Complaints % of Total
TransUnion Intermediate Holdings, Inc. 2,713 32.4%
Equifax, Inc. 2,646 31.6%
Experian Information Solutions Inc. 2,385 28.5%
CBC Companies, Inc. 40 0.5%
Capital One Financial Corporation 39 0.5%
Lexisnexis 38 0.5%
Resurgent Capital Services L.P. 31 0.4%
JPMorgan Chase & Co. 22 0.3%
Synchrony Financial 17 0.2%
Bread Financial Holdings, Inc. 16 0.2%
Credit Acceptance Corporation 14 0.2%
Portfolio Recovery Associates, LLC 14 0.2%
Citibank, N.A. 13 0.2%
Encore Capital Group Inc. 13 0.2%
CL Holdings LLC 12 0.1%
Santander Holdings USA, Inc. 12 0.1%
Affirm Holdings, Inc 11 0.1%
Nelnet, Inc. 10 0.1%
Truist Financial Corporation 10 0.1%
Barclays Bank Delaware 8 0.1%

Common Issues

Incorrect information on your report 4,590
Improper use of your report 2,053
Problem with a company's investigation into an existing problem 1,570
Problem with fraud alerts or security freezes 65
Unable to get your credit report or credit score 50
Credit monitoring or identity theft protection services 38
Problem with a company's investigation into an existing issue 5
Identity theft protection or other monitoring services 3

How Companies Respond

Breakdown of how companies respond to credit reporting or other personal consumer reports complaints from West Virginia.

Response Count Percentage
Closed with explanation 4,504 53.8%
Closed with non-monetary relief 3,456 41.3%
In progress 397 4.7%
Untimely response 11 0.1%
Closed with monetary relief 6 0.1%

Frequently Asked Questions

  • How many Credit reporting or other personal consumer reports complaints have been filed in West Virginia?

    8,374 complaints about credit reporting or other personal consumer reports have been filed from West Virginia.

  • Which company gets the most credit reporting or other personal consumer reports complaints in West Virginia?

    TransUnion Intermediate Holdings, Inc. leads with 2,713 credit reporting or other personal consumer reports complaints in West Virginia.

  • What is the most common issue with credit reporting or other personal consumer reports in West Virginia?

    The most frequently reported issue is Incorrect information on your report with 4,590 complaints.

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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.