Debt collection Complaints in California
California consumers have filed 108,956 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 108,956 debt collection complaints from California.
- Portfolio Recovery Associates, LLC has the most complaints (5,030).
- Most common issue: Attempts to collect debt not owed.
108,956 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in California
| Company | Complaints | % of Total |
|---|---|---|
| Portfolio Recovery Associates, LLC | 5,030 | 4.6% |
| Encore Capital Group Inc. | 5,017 | 4.6% |
| TransUnion Intermediate Holdings, Inc. | 4,897 | 4.5% |
| Experian Information Solutions Inc. | 4,711 | 4.3% |
| Equifax, Inc. | 4,649 | 4.3% |
| Resurgent Capital Services L.P. | 4,212 | 3.9% |
| CL Holdings LLC | 2,795 | 2.6% |
| Citibank, N.A. | 1,843 | 1.7% |
| Capital One Financial Corporation | 1,747 | 1.6% |
| Synchrony Financial | 1,544 | 1.4% |
| I.C. System, Inc. | 1,498 | 1.4% |
| Erc | 1,408 | 1.3% |
| CCS Financial Services, Inc. | 1,347 | 1.2% |
| Wells Fargo & Company | 1,293 | 1.2% |
| JPMorgan Chase & Co. | 1,228 | 1.1% |
| Bank of America, National Association | 1,198 | 1.1% |
| Bread Financial Holdings, Inc. | 1,138 | 1.0% |
| National Credit Adjusters, LLC | 1,125 | 1.0% |
| Kriya Capital, LLC | 1,107 | 1.0% |
| Transworld Systems Inc. | 1,098 | 1.0% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from California.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 85,367 | 78.3% |
| Closed with non-monetary relief | 19,948 | 18.3% |
| Untimely response | 1,104 | 1% |
| Closed | 956 | 0.9% |
| In progress | 855 | 0.8% |
| Closed with monetary relief | 726 | 0.7% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in California?
108,956 complaints about debt collection have been filed from California.
-
Which company gets the most debt collection complaints in California?
Portfolio Recovery Associates, LLC leads with 5,030 debt collection complaints in California.
-
What is the most common issue with debt collection in California?
The most frequently reported issue is Attempts to collect debt not owed with 42,577 complaints.
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The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
consult a qualified attorney for advice about your specific situation.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.