Vehicle loan or lease Complaints in California
California consumers have filed 10,210 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 10,210 vehicle loan or lease complaints from California.
- Toyota Motor Credit Corporation has the most complaints (651).
- Most common issue: Managing the loan or lease.
10,210 Total vehicle loan or lease complaints
30 Companies involved
13 Distinct issues
Top Companies for Vehicle loan or lease in California
| Company | Complaints | % of Total |
|---|---|---|
| Toyota Motor Credit Corporation | 651 | 6.4% |
| Ally Financial Inc. | 615 | 6.0% |
| Wells Fargo & Company | 593 | 5.8% |
| Hyundai Capital America | 553 | 5.4% |
| Westlake Services, LLC | 553 | 5.4% |
| Capital One Financial Corporation | 476 | 4.7% |
| Santander Holdings USA, Inc. | 416 | 4.1% |
| Santander Consumer USA Holdings Inc. | 407 | 4.0% |
| JPMorgan Chase & Co. | 339 | 3.3% |
| American Honda Finance Corp. | 310 | 3.0% |
| General Motors Financial Company, Inc. | 305 | 3.0% |
| Mercedes Benz Financial Services | 241 | 2.4% |
| BMW Financial Services NA, LLC | 231 | 2.3% |
| Nissan Motor Acceptance Company LLC | 227 | 2.2% |
| Exeter Finance, LLC. | 211 | 2.1% |
| Bridgecrest Acceptance Corporation | 185 | 1.8% |
| VW Credit | 174 | 1.7% |
| American Credit Acceptance, LLC | 160 | 1.6% |
| Bank of America, National Association | 159 | 1.6% |
| Ford Motor Credit Co. | 158 | 1.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from California.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 9,132 | 89.4% |
| Closed with non-monetary relief | 637 | 6.2% |
| Closed with monetary relief | 312 | 3.1% |
| In progress | 92 | 0.9% |
| Untimely response | 37 | 0.4% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in California?
10,210 complaints about vehicle loan or lease have been filed from California.
-
Which company gets the most vehicle loan or lease complaints in California?
Toyota Motor Credit Corporation leads with 651 vehicle loan or lease complaints in California.
-
What is the most common issue with vehicle loan or lease in California?
The most frequently reported issue is Managing the loan or lease with 3,283 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.