Debt collection Complaints in Florida
Florida consumers have filed 120,702 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 120,702 debt collection complaints from Florida.
- TransUnion Intermediate Holdings, Inc. has the most complaints (5,837).
- Most common issue: Attempts to collect debt not owed.
120,702 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in Florida
| Company | Complaints | % of Total |
|---|---|---|
| TransUnion Intermediate Holdings, Inc. | 5,837 | 4.8% |
| Equifax, Inc. | 5,819 | 4.8% |
| Encore Capital Group Inc. | 5,808 | 4.8% |
| Resurgent Capital Services L.P. | 5,538 | 4.6% |
| Portfolio Recovery Associates, LLC | 5,501 | 4.6% |
| Experian Information Solutions Inc. | 5,479 | 4.5% |
| CL Holdings LLC | 3,675 | 3.0% |
| CCS Financial Services, Inc. | 2,976 | 2.5% |
| I.C. System, Inc. | 2,295 | 1.9% |
| National Credit Systems,Inc. | 1,777 | 1.5% |
| Capital One Financial Corporation | 1,583 | 1.3% |
| Transworld Systems Inc. | 1,450 | 1.2% |
| Kriya Capital, LLC | 1,435 | 1.2% |
| Caine & Weiner Company, Inc. | 1,303 | 1.1% |
| Synchrony Financial | 1,283 | 1.1% |
| HCFS Healthcare Financial Services of TeamHealth | 1,235 | 1.0% |
| Citibank, N.A. | 1,191 | 1.0% |
| Erc | 1,158 | 1.0% |
| Bread Financial Holdings, Inc. | 986 | 0.8% |
| JPMorgan Chase & Co. | 948 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from Florida.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 94,011 | 77.9% |
| Closed with non-monetary relief | 23,667 | 19.6% |
| Untimely response | 1,021 | 0.8% |
| In progress | 977 | 0.8% |
| Closed | 596 | 0.5% |
| Closed with monetary relief | 430 | 0.4% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in Florida?
120,702 complaints about debt collection have been filed from Florida.
-
Which company gets the most debt collection complaints in Florida?
TransUnion Intermediate Holdings, Inc. leads with 5,837 debt collection complaints in Florida.
-
What is the most common issue with debt collection in Florida?
The most frequently reported issue is Attempts to collect debt not owed with 53,277 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.