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Credit reporting, credit repair services, or other personal consumer reports Complaints in New York

New York consumers have filed 132,786 complaints about credit reporting, credit repair services, or other personal consumer reports with the CFPB. See which companies are involved and what issues consumers report most often.

Data last updated: Jun 1, 2026

Key Takeaways

  • 132,786 credit reporting, credit repair services, or other personal consumer reports complaints from New York.
  • Equifax, Inc. has the most complaints (41,588).
  • Most common issue: Incorrect information on your report.
132,786 Total credit reporting, credit repair services, or other personal consumer reports complaints
30 Companies involved
16 Distinct issues

Top Companies for Credit reporting, credit repair services, or other personal consumer reports in New York

Company Complaints % of Total
Equifax, Inc. 41,588 31.3%
TransUnion Intermediate Holdings, Inc. 38,404 28.9%
Experian Information Solutions Inc. 35,375 26.6%
Capital One Financial Corporation 1,902 1.4%
Citibank, N.A. 1,009 0.8%
JPMorgan Chase & Co. 839 0.6%
Synchrony Financial 767 0.6%
Bank of America, National Association 705 0.5%
Discover Bank 600 0.5%
Bread Financial Holdings, Inc. 534 0.4%
American Express Company 495 0.4%
Lexisnexis 450 0.3%
Wells Fargo & Company 441 0.3%
TD Bank US Holding Company 411 0.3%
Portfolio Recovery Associates, LLC 357 0.3%
Barclays Bank Delaware 328 0.2%
Santander Consumer USA Holdings Inc. 256 0.2%
Resurgent Capital Services L.P. 231 0.2%
Corelogic Inc. 229 0.2%
ID Analytics, Inc. 196 0.1%

Common Issues

Incorrect information on your report 63,166
Problem with a credit reporting company's investigation into an existing problem 35,255
Improper use of your report 30,338
Unable to get your credit report or credit score 1,817
Problem with fraud alerts or security freezes 899
Credit monitoring or identity theft protection services 757
Problem with a company's investigation into an existing issue 173
Fraud or scam 119
Problem with customer service 72
Confusing or misleading advertising or marketing 59

How Companies Respond

Breakdown of how companies respond to credit reporting, credit repair services, or other personal consumer reports complaints from New York.

Response Count Percentage
Closed with explanation 93,122 70.1%
Closed with non-monetary relief 39,328 29.6%
Closed with monetary relief 253 0.2%
Untimely response 83 0.1%

Frequently Asked Questions

  • How many Credit reporting, credit repair services, or other personal consumer reports complaints have been filed in New York?

    132,786 complaints about credit reporting, credit repair services, or other personal consumer reports have been filed from New York.

  • Which company gets the most credit reporting, credit repair services, or other personal consumer reports complaints in New York?

    Equifax, Inc. leads with 41,588 credit reporting, credit repair services, or other personal consumer reports complaints in New York.

  • What is the most common issue with credit reporting, credit repair services, or other personal consumer reports in New York?

    The most frequently reported issue is Incorrect information on your report with 63,166 complaints.

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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.