Debt collection Complaints in North Carolina
North Carolina consumers have filed 36,870 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 36,870 debt collection complaints from North Carolina.
- Equifax, Inc. has the most complaints (1,590).
- Most common issue: Attempts to collect debt not owed.
36,870 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in North Carolina
| Company | Complaints | % of Total |
|---|---|---|
| Equifax, Inc. | 1,590 | 4.3% |
| TransUnion Intermediate Holdings, Inc. | 1,530 | 4.1% |
| Resurgent Capital Services L.P. | 1,464 | 4.0% |
| Experian Information Solutions Inc. | 1,321 | 3.6% |
| Encore Capital Group Inc. | 1,190 | 3.2% |
| Portfolio Recovery Associates, LLC | 1,118 | 3.0% |
| National Credit Systems,Inc. | 966 | 2.6% |
| CL Holdings LLC | 855 | 2.3% |
| Bull City Financial Solutions, Inc | 837 | 2.3% |
| I.C. System, Inc. | 833 | 2.3% |
| CCS Financial Services, Inc. | 794 | 2.2% |
| FirstPoint Collection Resources | 598 | 1.6% |
| Capital One Financial Corporation | 549 | 1.5% |
| Bread Financial Holdings, Inc. | 546 | 1.5% |
| Synchrony Financial | 479 | 1.3% |
| Caine & Weiner Company, Inc. | 407 | 1.1% |
| HW Holding, Inc | 405 | 1.1% |
| Kriya Capital, LLC | 384 | 1.0% |
| ONLINE Information Services, Inc. | 373 | 1.0% |
| Citibank, N.A. | 343 | 0.9% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from North Carolina.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 29,370 | 79.7% |
| Closed with non-monetary relief | 6,298 | 17.1% |
| Untimely response | 535 | 1.5% |
| In progress | 334 | 0.9% |
| Closed | 173 | 0.5% |
| Closed with monetary relief | 160 | 0.4% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in North Carolina?
36,870 complaints about debt collection have been filed from North Carolina.
-
Which company gets the most debt collection complaints in North Carolina?
Equifax, Inc. leads with 1,590 debt collection complaints in North Carolina.
-
What is the most common issue with debt collection in North Carolina?
The most frequently reported issue is Attempts to collect debt not owed with 13,556 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.