Vehicle loan or lease Complaints in North Carolina
North Carolina consumers have filed 3,383 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 3,383 vehicle loan or lease complaints from North Carolina.
- Ally Financial Inc. has the most complaints (261).
- Most common issue: Managing the loan or lease.
3,383 Total vehicle loan or lease complaints
30 Companies involved
12 Distinct issues
Top Companies for Vehicle loan or lease in North Carolina
| Company | Complaints | % of Total |
|---|---|---|
| Ally Financial Inc. | 261 | 7.7% |
| Westlake Services, LLC | 191 | 5.6% |
| Wells Fargo & Company | 174 | 5.1% |
| Santander Holdings USA, Inc. | 167 | 4.9% |
| Capital One Financial Corporation | 152 | 4.5% |
| Bridgecrest Acceptance Corporation | 143 | 4.2% |
| Santander Consumer USA Holdings Inc. | 142 | 4.2% |
| Credit Acceptance Corporation | 122 | 3.6% |
| Hyundai Capital America | 114 | 3.4% |
| State Employees Credit Union | 102 | 3.0% |
| Navy Federal Credit Union | 97 | 2.9% |
| Exeter Finance, LLC. | 95 | 2.8% |
| Truist Financial Corporation | 89 | 2.6% |
| American Credit Acceptance, LLC | 78 | 2.3% |
| General Motors Financial Company, Inc. | 64 | 1.9% |
| American Honda Finance Corp. | 60 | 1.8% |
| Nissan Motor Acceptance Company LLC | 60 | 1.8% |
| CarMax, Inc. | 59 | 1.7% |
| JPMorgan Chase & Co. | 59 | 1.7% |
| World Omni Financial Corp. | 51 | 1.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from North Carolina.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 3,030 | 89.6% |
| Closed with non-monetary relief | 233 | 6.9% |
| Closed with monetary relief | 81 | 2.4% |
| In progress | 31 | 0.9% |
| Untimely response | 8 | 0.2% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in North Carolina?
3,383 complaints about vehicle loan or lease have been filed from North Carolina.
-
Which company gets the most vehicle loan or lease complaints in North Carolina?
Ally Financial Inc. leads with 261 vehicle loan or lease complaints in North Carolina.
-
What is the most common issue with vehicle loan or lease in North Carolina?
The most frequently reported issue is Managing the loan or lease with 1,043 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.