Key Takeaways

  • 371 prepaid card complaints from Tennessee.
  • American Express Company has the most complaints (61).
  • Most common issue: Trouble using the card.
371 Total prepaid card complaints
30 Companies involved
12 Distinct issues

Top Companies for Prepaid card in Tennessee

Common Issues

Trouble using the card 135
Problem with a purchase or transfer 80
Problem getting a card or closing an account 47
Unexpected or other fees 41
Unauthorized transactions/trans. issues 25
Managing, opening, or closing account 20
Fraud or scam 14
Fees 4
Adding money 2
Advertising 1

How Companies Respond

Breakdown of how companies respond to prepaid card complaints from Tennessee.

Response Count Percentage
Closed with explanation 258 69.5%
Closed with monetary relief 72 19.4%
Closed with non-monetary relief 33 8.9%
Closed 3 0.8%
Untimely response 3 0.8%
In progress 2 0.5%

Frequently Asked Questions

  • How many Prepaid card complaints have been filed in Tennessee?

    371 complaints about prepaid card have been filed from Tennessee.

  • Which company gets the most prepaid card complaints in Tennessee?

    American Express Company leads with 61 prepaid card complaints in Tennessee.

  • What is the most common issue with prepaid card in Tennessee?

    The most frequently reported issue is Trouble using the card with 135 complaints.

Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.