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FreeNetLaw Consumer Legal Reference

Credit reporting or other personal consumer reports Complaints in Texas

Texas consumers have filed 1,486,180 complaints about credit reporting or other personal consumer reports with the CFPB. See which companies are involved and what issues consumers report most often.

Data last updated: Jun 1, 2026

Key Takeaways

  • 1,486,180 credit reporting or other personal consumer reports complaints from Texas.
  • TransUnion Intermediate Holdings, Inc. has the most complaints (503,578).
  • Most common issue: Incorrect information on your report.
1,486,180 Total credit reporting or other personal consumer reports complaints
30 Companies involved
8 Distinct issues

Top Companies for Credit reporting or other personal consumer reports in Texas

Company Complaints % of Total
TransUnion Intermediate Holdings, Inc. 503,578 33.9%
Equifax, Inc. 485,784 32.7%
Experian Information Solutions Inc. 433,233 29.2%
CBC Companies, Inc. 5,691 0.4%
Lexisnexis 4,638 0.3%
Capital One Financial Corporation 2,937 0.2%
Resurgent Capital Services L.P. 1,735 0.1%
Fidelity National Information Services, Inc. (FNIS) 1,520 0.1%
JPMorgan Chase & Co. 1,319 0.1%
Synchrony Financial 1,204 0.1%
CL Holdings LLC 1,150 0.1%
Citibank, N.A. 1,080 0.1%
Portfolio Recovery Associates, LLC 1,036 0.1%
Early Warning Services, LLC 1,029 0.1%
Encore Capital Group Inc. 1,012 0.1%
Navy Federal Credit Union 1,004 0.1%
Bank of America, National Association 1,003 0.1%
Wells Fargo & Company 929 0.1%
Bread Financial Holdings, Inc. 914 0.1%
Discover Bank 861 0.1%

Common Issues

Incorrect information on your report 793,140
Improper use of your report 357,982
Problem with a company's investigation into an existing problem 320,791
Problem with fraud alerts or security freezes 5,088
Unable to get your credit report or credit score 4,839
Credit monitoring or identity theft protection services 3,449
Problem with a company's investigation into an existing issue 754
Identity theft protection or other monitoring services 137

How Companies Respond

Breakdown of how companies respond to credit reporting or other personal consumer reports complaints from Texas.

Response Count Percentage
Closed with explanation 783,682 52.7%
Closed with non-monetary relief 609,418 41%
In progress 92,104 6.2%
Untimely response 759 0.1%
Closed with monetary relief 214 0%

Frequently Asked Questions

  • How many Credit reporting or other personal consumer reports complaints have been filed in Texas?

    1,486,180 complaints about credit reporting or other personal consumer reports have been filed from Texas.

  • Which company gets the most credit reporting or other personal consumer reports complaints in Texas?

    TransUnion Intermediate Holdings, Inc. leads with 503,578 credit reporting or other personal consumer reports complaints in Texas.

  • What is the most common issue with credit reporting or other personal consumer reports in Texas?

    The most frequently reported issue is Incorrect information on your report with 793,140 complaints.

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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.