Debt collection Complaints in Virginia
Virginia consumers have filed 27,321 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 27,321 debt collection complaints from Virginia.
- Equifax, Inc. has the most complaints (1,712).
- Most common issue: Attempts to collect debt not owed.
27,321 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in Virginia
| Company | Complaints | % of Total |
|---|---|---|
| Equifax, Inc. | 1,712 | 6.3% |
| TransUnion Intermediate Holdings, Inc. | 1,461 | 5.3% |
| Experian Information Solutions Inc. | 1,200 | 4.4% |
| Encore Capital Group Inc. | 1,151 | 4.2% |
| Resurgent Capital Services L.P. | 1,055 | 3.9% |
| Portfolio Recovery Associates, LLC | 1,046 | 3.8% |
| CL Holdings LLC | 954 | 3.5% |
| R & B Corporation of Virginia | 586 | 2.1% |
| Transworld Systems Inc. | 497 | 1.8% |
| CCS Financial Services, Inc. | 395 | 1.4% |
| Capital One Financial Corporation | 341 | 1.2% |
| Kriya Capital, LLC | 338 | 1.2% |
| I.C. System, Inc. | 316 | 1.2% |
| Synchrony Financial | 286 | 1.0% |
| Citibank, N.A. | 256 | 0.9% |
| National Credit Systems,Inc. | 238 | 0.9% |
| Southwest Credit Systems, L.P. | 230 | 0.8% |
| Io, Inc. | 219 | 0.8% |
| Caine & Weiner Company, Inc. | 218 | 0.8% |
| Erc | 209 | 0.8% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from Virginia.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 21,040 | 77% |
| Closed with non-monetary relief | 5,449 | 19.9% |
| Untimely response | 259 | 0.9% |
| Closed | 231 | 0.8% |
| In progress | 202 | 0.7% |
| Closed with monetary relief | 139 | 0.5% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in Virginia?
27,321 complaints about debt collection have been filed from Virginia.
-
Which company gets the most debt collection complaints in Virginia?
Equifax, Inc. leads with 1,712 debt collection complaints in Virginia.
-
What is the most common issue with debt collection in Virginia?
The most frequently reported issue is Attempts to collect debt not owed with 9,488 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.