Debt collection Complaints in Washington
Washington consumers have filed 13,949 complaints about debt collection with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 13,949 debt collection complaints from Washington.
- Encore Capital Group Inc. has the most complaints (678).
- Most common issue: Attempts to collect debt not owed.
13,949 Total debt collection complaints
30 Companies involved
11 Distinct issues
Top Companies for Debt collection in Washington
| Company | Complaints | % of Total |
|---|---|---|
| Encore Capital Group Inc. | 678 | 4.9% |
| Portfolio Recovery Associates, LLC | 644 | 4.6% |
| CL Holdings LLC | 498 | 3.6% |
| Resurgent Capital Services L.P. | 382 | 2.7% |
| Equifax, Inc. | 306 | 2.2% |
| Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis | 275 | 2.0% |
| TransUnion Intermediate Holdings, Inc. | 252 | 1.8% |
| Experian Information Solutions Inc. | 248 | 1.8% |
| CCS Financial Services, Inc. | 238 | 1.7% |
| T.S. Holdings | 215 | 1.5% |
| P.S.C., Inc | 206 | 1.5% |
| Transworld Systems Inc. | 199 | 1.4% |
| Citibank, N.A. | 193 | 1.4% |
| Capital One Financial Corporation | 187 | 1.3% |
| I.C. System, Inc. | 160 | 1.1% |
| Synchrony Financial | 144 | 1.0% |
| Renton Collections Inc. | 142 | 1.0% |
| Bread Financial Holdings, Inc. | 141 | 1.0% |
| I.Q. Data International, Inc. | 136 | 1.0% |
| Erc | 134 | 1.0% |
Common Issues
How Companies Respond
Breakdown of how companies respond to debt collection complaints from Washington.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 11,374 | 81.5% |
| Closed with non-monetary relief | 2,027 | 14.5% |
| Untimely response | 202 | 1.4% |
| Closed | 136 | 1% |
| In progress | 110 | 0.8% |
| Closed with monetary relief | 100 | 0.7% |
Frequently Asked Questions
-
How many Debt collection complaints have been filed in Washington?
13,949 complaints about debt collection have been filed from Washington.
-
Which company gets the most debt collection complaints in Washington?
Encore Capital Group Inc. leads with 678 debt collection complaints in Washington.
-
What is the most common issue with debt collection in Washington?
The most frequently reported issue is Attempts to collect debt not owed with 4,134 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.