Mortgage Complaints in Arkansas
Arkansas consumers have filed 1,834 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 1,834 mortgage complaints from Arkansas.
- Bank of America, National Association has the most complaints (185).
- Most common issue: Trouble during payment process.
1,834 Total mortgage complaints
30 Companies involved
15 Distinct issues
Top Companies for Mortgage in Arkansas
| Company | Complaints | % of Total |
|---|---|---|
| Bank of America, National Association | 185 | 10.1% |
| Wells Fargo & Company | 181 | 9.9% |
| Ocwen Financial Corporation | 120 | 6.5% |
| JPMorgan Chase & Co. | 90 | 4.9% |
| U.S. Bancorp | 85 | 4.6% |
| Ditech Financial LLC | 71 | 3.9% |
| Mr. Cooper Group Inc. | 59 | 3.2% |
| Nationstar Mortgage LLC | 57 | 3.1% |
| Shellpoint Partners, LLC | 49 | 2.7% |
| Rocket Mortgage, LLC | 46 | 2.5% |
| Freedom Mortgage Company | 44 | 2.4% |
| Citibank, N.A. | 41 | 2.2% |
| Pennymac Loan Services, LLC. | 41 | 2.2% |
| Carrington Mortgage Services, LLC | 37 | 2.0% |
| Arvest Bank Group, Inc. | 36 | 2.0% |
| Select Portfolio Servicing, Inc. | 36 | 2.0% |
| LoanCare, LLC | 28 | 1.5% |
| Regions Financial Corporation | 21 | 1.1% |
| Specialized Loan Servicing Holdings LLC | 20 | 1.1% |
| RoundPoint Mortgage Servicing LLC | 18 | 1.0% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from Arkansas.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 1,612 | 87.9% |
| Closed with non-monetary relief | 86 | 4.7% |
| Closed with monetary relief | 60 | 3.3% |
| Closed without relief | 39 | 2.1% |
| Closed | 26 | 1.4% |
| In progress | 4 | 0.2% |
| Untimely response | 4 | 0.2% |
| Closed with relief | 3 | 0.2% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in Arkansas?
1,834 complaints about mortgage have been filed from Arkansas.
-
Which company gets the most mortgage complaints in Arkansas?
Bank of America, National Association leads with 185 mortgage complaints in Arkansas.
-
What is the most common issue with mortgage in Arkansas?
The most frequently reported issue is Trouble during payment process with 492 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.