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Credit reporting or other personal consumer reports Complaints in District of Columbia

District of Columbia consumers have filed 32,286 complaints about credit reporting or other personal consumer reports with the CFPB. See which companies are involved and what issues consumers report most often.

Data last updated: Jun 1, 2026

Key Takeaways

  • 32,286 credit reporting or other personal consumer reports complaints from District of Columbia.
  • TransUnion Intermediate Holdings, Inc. has the most complaints (10,379).
  • Most common issue: Incorrect information on your report.
32,286 Total credit reporting or other personal consumer reports complaints
30 Companies involved
9 Distinct issues

Top Companies for Credit reporting or other personal consumer reports in District of Columbia

Company Complaints % of Total
TransUnion Intermediate Holdings, Inc. 10,379 32.1%
Equifax, Inc. 10,206 31.6%
Experian Information Solutions Inc. 9,520 29.5%
Capital One Financial Corporation 183 0.6%
Lexisnexis 164 0.5%
CBC Companies, Inc. 130 0.4%
Navy Federal Credit Union 83 0.3%
Bank of America, National Association 72 0.2%
JPMorgan Chase & Co. 59 0.2%
Citibank, N.A. 52 0.2%
Wells Fargo & Company 47 0.1%
Synchrony Financial 39 0.1%
Discover Bank 37 0.1%
CL Holdings LLC 33 0.1%
Fidelity National Information Services, Inc. (FNIS) 33 0.1%
Fair Collections & Outsourcing, Inc. 32 0.1%
Nelnet, Inc. 32 0.1%
Early Warning Services, LLC 29 0.1%
Bread Financial Holdings, Inc. 28 0.1%
Credit Acceptance Corporation 28 0.1%

Common Issues

Incorrect information on your report 17,322
Improper use of your report 8,617
Problem with a company's investigation into an existing problem 5,955
Unable to get your credit report or credit score 160
Problem with fraud alerts or security freezes 97
Credit monitoring or identity theft protection services 90
Problem with a company's investigation into an existing issue 41
Identity theft protection or other monitoring services 3
Problem with a purchase shown on your statement 1

How Companies Respond

Breakdown of how companies respond to credit reporting or other personal consumer reports complaints from District of Columbia.

Response Count Percentage
Closed with explanation 17,368 53.8%
Closed with non-monetary relief 13,435 41.6%
In progress 1,444 4.5%
Untimely response 22 0.1%
Closed with monetary relief 17 0.1%

Frequently Asked Questions

  • How many Credit reporting or other personal consumer reports complaints have been filed in District of Columbia?

    32,286 complaints about credit reporting or other personal consumer reports have been filed from District of Columbia.

  • Which company gets the most credit reporting or other personal consumer reports complaints in District of Columbia?

    TransUnion Intermediate Holdings, Inc. leads with 10,379 credit reporting or other personal consumer reports complaints in District of Columbia.

  • What is the most common issue with credit reporting or other personal consumer reports in District of Columbia?

    The most frequently reported issue is Incorrect information on your report with 17,322 complaints.

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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.