Prepaid card Complaints in Kentucky
Kentucky consumers have filed 224 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 224 prepaid card complaints from Kentucky.
- Comerica has the most complaints (43).
- Most common issue: Trouble using the card.
224 Total prepaid card complaints
30 Companies involved
12 Distinct issues
Top Companies for Prepaid card in Kentucky
| Company | Complaints | % of Total |
|---|---|---|
| Comerica | 43 | 19.2% |
| Incomm Holdings Inc. | 30 | 13.4% |
| Block, Inc. | 25 | 11.2% |
| American Express Company | 17 | 7.6% |
| U.S. Bancorp | 17 | 7.6% |
| Blackhawk Network Holdings Inc. | 16 | 7.1% |
| Netspend Corporation | 15 | 6.7% |
| Paypal Holdings, Inc | 10 | 4.5% |
| Bank of America, National Association | 8 | 3.6% |
| Chime Financial Inc | 7 | 3.1% |
| Empowerment Ventures, LLC | 7 | 3.1% |
| ADP Inc. | 3 | 1.3% |
| Capital One Financial Corporation | 3 | 1.3% |
| Fiserv Finxact Core | 3 | 1.3% |
| Regions Financial Corporation | 3 | 1.3% |
| Conduent Incorporated | 2 | 0.9% |
| Google Compare Credit Cards Inc. | 2 | 0.9% |
| Affirm Holdings, Inc | 1 | 0.4% |
| Bread Financial Holdings, Inc. | 1 | 0.4% |
| FinCo Services Inc DBA Current | 1 | 0.4% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from Kentucky.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 167 | 74.6% |
| Closed with monetary relief | 29 | 12.9% |
| Closed with non-monetary relief | 26 | 11.6% |
| In progress | 2 | 0.9% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in Kentucky?
224 complaints about prepaid card have been filed from Kentucky.
-
Which company gets the most prepaid card complaints in Kentucky?
Comerica leads with 43 prepaid card complaints in Kentucky.
-
What is the most common issue with prepaid card in Kentucky?
The most frequently reported issue is Trouble using the card with 75 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.