Student loan Complaints in Kentucky
Kentucky consumers have filed 1,104 complaints about student loan with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 1,104 student loan complaints from Kentucky.
- Navient Solutions, LLC. has the most complaints (300).
- Most common issue: Dealing with your lender or servicer.
1,104 Total student loan complaints
30 Companies involved
16 Distinct issues
Top Companies for Student loan in Kentucky
| Company | Complaints | % of Total |
|---|---|---|
| Navient Solutions, LLC. | 300 | 27.2% |
| Mohela | 211 | 19.1% |
| Aes/pheaa | 125 | 11.3% |
| Nelnet, Inc. | 99 | 9.0% |
| Maximus Federal Services, Inc. | 74 | 6.7% |
| EdFinancial Services | 59 | 5.3% |
| Servicer under contract with Federal Student Aid | 31 | 2.8% |
| Slm Corporation | 27 | 2.4% |
| Kentucky Higher Education Assistance Authority | 24 | 2.2% |
| ACS Education Services | 12 | 1.1% |
| Great Lakes | 11 | 1.0% |
| Wells Fargo & Company | 10 | 0.9% |
| First Associates Loan Servicing LLC | 8 | 0.7% |
| Ameritech Financial | 7 | 0.6% |
| Heartland Payment Systems Inc. | 6 | 0.5% |
| JPMorgan Chase & Co. | 6 | 0.5% |
| Keycorp | 5 | 0.5% |
| Transworld Systems Inc. | 5 | 0.5% |
| Central Research Inc | 3 | 0.3% |
| Discover Bank | 3 | 0.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to student loan complaints from Kentucky.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 951 | 86.1% |
| Untimely response | 76 | 6.9% |
| Closed with non-monetary relief | 41 | 3.7% |
| Closed with monetary relief | 18 | 1.6% |
| In progress | 10 | 0.9% |
| Closed without relief | 4 | 0.4% |
| Closed | 3 | 0.3% |
| Closed with relief | 1 | 0.1% |
Frequently Asked Questions
-
How many Student loan complaints have been filed in Kentucky?
1,104 complaints about student loan have been filed from Kentucky.
-
Which company gets the most student loan complaints in Kentucky?
Navient Solutions, LLC. leads with 300 student loan complaints in Kentucky.
-
What is the most common issue with student loan in Kentucky?
The most frequently reported issue is Dealing with your lender or servicer with 556 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.