Mortgage Complaints in Louisiana
Louisiana consumers have filed 4,727 complaints about mortgage with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 4,727 mortgage complaints from Louisiana.
- Wells Fargo & Company has the most complaints (405).
- Most common issue: Trouble during payment process.
4,727 Total mortgage complaints
30 Companies involved
16 Distinct issues
Top Companies for Mortgage in Louisiana
| Company | Complaints | % of Total |
|---|---|---|
| Wells Fargo & Company | 405 | 8.6% |
| Ocwen Financial Corporation | 350 | 7.4% |
| JPMorgan Chase & Co. | 316 | 6.7% |
| Bank of America, National Association | 280 | 5.9% |
| Shellpoint Partners, LLC | 214 | 4.5% |
| Mr. Cooper Group Inc. | 212 | 4.5% |
| Nationstar Mortgage LLC | 166 | 3.5% |
| Select Portfolio Servicing, Inc. | 152 | 3.2% |
| Carrington Mortgage Services, LLC | 147 | 3.1% |
| Freedom Mortgage Company | 146 | 3.1% |
| Ditech Financial LLC | 138 | 2.9% |
| U.S. Bancorp | 100 | 2.1% |
| Pennymac Loan Services, LLC. | 84 | 1.8% |
| Rocket Mortgage, LLC | 84 | 1.8% |
| Citibank, N.A. | 80 | 1.7% |
| Specialized Loan Servicing Holdings LLC | 79 | 1.7% |
| Capital One Financial Corporation | 78 | 1.7% |
| LoanCare, LLC | 65 | 1.4% |
| Fay Servicing, LLC | 56 | 1.2% |
| Standard Mortgage Corporation | 51 | 1.1% |
Common Issues
How Companies Respond
Breakdown of how companies respond to mortgage complaints from Louisiana.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 4,282 | 90.6% |
| Closed with non-monetary relief | 161 | 3.4% |
| Closed with monetary relief | 128 | 2.7% |
| Closed without relief | 69 | 1.5% |
| Closed | 29 | 0.6% |
| In progress | 27 | 0.6% |
| Untimely response | 24 | 0.5% |
| Closed with relief | 7 | 0.1% |
Frequently Asked Questions
-
How many Mortgage complaints have been filed in Louisiana?
4,727 complaints about mortgage have been filed from Louisiana.
-
Which company gets the most mortgage complaints in Louisiana?
Wells Fargo & Company leads with 405 mortgage complaints in Louisiana.
-
What is the most common issue with mortgage in Louisiana?
The most frequently reported issue is Trouble during payment process with 1,437 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.