Vehicle loan or lease Complaints in New York
New York consumers have filed 5,076 complaints about vehicle loan or lease with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 5,076 vehicle loan or lease complaints from New York.
- Credit Acceptance Corporation has the most complaints (432).
- Most common issue: Managing the loan or lease.
5,076 Total vehicle loan or lease complaints
30 Companies involved
13 Distinct issues
Top Companies for Vehicle loan or lease in New York
| Company | Complaints | % of Total |
|---|---|---|
| Credit Acceptance Corporation | 432 | 8.5% |
| Ally Financial Inc. | 357 | 7.0% |
| Santander Consumer USA Holdings Inc. | 315 | 6.2% |
| Santander Holdings USA, Inc. | 304 | 6.0% |
| Toyota Motor Credit Corporation | 275 | 5.4% |
| American Honda Finance Corp. | 272 | 5.4% |
| Capital One Financial Corporation | 271 | 5.3% |
| Wells Fargo & Company | 238 | 4.7% |
| Hyundai Capital America | 234 | 4.6% |
| Nissan Motor Acceptance Company LLC | 192 | 3.8% |
| General Motors Financial Company, Inc. | 178 | 3.5% |
| Westlake Services, LLC | 176 | 3.5% |
| JPMorgan Chase & Co. | 158 | 3.1% |
| BMW Financial Services NA, LLC | 90 | 1.8% |
| Mercedes Benz Financial Services | 85 | 1.7% |
| Ford Motor Credit Co. | 80 | 1.6% |
| Bank of America, National Association | 77 | 1.5% |
| Bridgecrest Acceptance Corporation | 71 | 1.4% |
| TD Bank US Holding Company | 69 | 1.4% |
| Exeter Finance, LLC. | 60 | 1.2% |
Common Issues
How Companies Respond
Breakdown of how companies respond to vehicle loan or lease complaints from New York.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 4,473 | 88.1% |
| Closed with non-monetary relief | 354 | 7% |
| Closed with monetary relief | 181 | 3.6% |
| In progress | 49 | 1% |
| Untimely response | 19 | 0.4% |
Frequently Asked Questions
-
How many Vehicle loan or lease complaints have been filed in New York?
5,076 complaints about vehicle loan or lease have been filed from New York.
-
Which company gets the most vehicle loan or lease complaints in New York?
Credit Acceptance Corporation leads with 432 vehicle loan or lease complaints in New York.
-
What is the most common issue with vehicle loan or lease in New York?
The most frequently reported issue is Managing the loan or lease with 1,498 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.