Prepaid card Complaints in Ohio
Ohio consumers have filed 632 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 632 prepaid card complaints from Ohio.
- American Express Company has the most complaints (105).
- Most common issue: Trouble using the card.
632 Total prepaid card complaints
30 Companies involved
13 Distinct issues
Top Companies for Prepaid card in Ohio
| Company | Complaints | % of Total |
|---|---|---|
| American Express Company | 105 | 16.6% |
| Comerica | 83 | 13.1% |
| Incomm Holdings Inc. | 70 | 11.1% |
| U.S. Bancorp | 69 | 10.9% |
| Block, Inc. | 65 | 10.3% |
| Netspend Corporation | 45 | 7.1% |
| Empowerment Ventures, LLC | 33 | 5.2% |
| Blackhawk Network Holdings Inc. | 26 | 4.1% |
| Paypal Holdings, Inc | 18 | 2.8% |
| Chime Financial Inc | 17 | 2.7% |
| Bank of America, National Association | 13 | 2.1% |
| ADP Inc. | 11 | 1.7% |
| Citibank, N.A. | 11 | 1.7% |
| Fiserv Finxact Core | 11 | 1.7% |
| Conduent Incorporated | 8 | 1.3% |
| Newport Intermediate Inc. | 8 | 1.3% |
| Fifth Third Financial Corporation | 4 | 0.6% |
| JPMorgan Chase & Co. | 3 | 0.5% |
| Regions Financial Corporation | 3 | 0.5% |
| Branch Messenger, Inc. | 2 | 0.3% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from Ohio.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 454 | 71.8% |
| Closed with monetary relief | 124 | 19.6% |
| Closed with non-monetary relief | 51 | 8.1% |
| In progress | 2 | 0.3% |
| Closed | 1 | 0.2% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in Ohio?
632 complaints about prepaid card have been filed from Ohio.
-
Which company gets the most prepaid card complaints in Ohio?
American Express Company leads with 105 prepaid card complaints in Ohio.
-
What is the most common issue with prepaid card in Ohio?
The most frequently reported issue is Trouble using the card with 219 complaints.
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Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.