Prepaid card Complaints in Pennsylvania
Pennsylvania consumers have filed 622 complaints about prepaid card with the CFPB. See which companies are involved and what issues consumers report most often.
Data last updated: Jun 1, 2026Key Takeaways
- 622 prepaid card complaints from Pennsylvania.
- American Express Company has the most complaints (162).
- Most common issue: Trouble using the card.
622 Total prepaid card complaints
30 Companies involved
13 Distinct issues
Top Companies for Prepaid card in Pennsylvania
| Company | Complaints | % of Total |
|---|---|---|
| American Express Company | 162 | 26.0% |
| Incomm Holdings Inc. | 67 | 10.8% |
| Comerica | 55 | 8.8% |
| Block, Inc. | 48 | 7.7% |
| Netspend Corporation | 39 | 6.3% |
| Conduent Incorporated | 29 | 4.7% |
| Blackhawk Network Holdings Inc. | 24 | 3.9% |
| Paypal Holdings, Inc | 23 | 3.7% |
| Empowerment Ventures, LLC | 22 | 3.5% |
| U.S. Bancorp | 22 | 3.5% |
| Fiserv Finxact Core | 18 | 2.9% |
| Chime Financial Inc | 16 | 2.6% |
| Citibank, N.A. | 13 | 2.1% |
| Newport Intermediate Inc. | 7 | 1.1% |
| PNC Bank N.A. | 7 | 1.1% |
| Synchrony Financial | 6 | 1.0% |
| Equifax, Inc. | 5 | 0.8% |
| ADP Inc. | 4 | 0.6% |
| Branch Messenger, Inc. | 4 | 0.6% |
| Bank of America, National Association | 3 | 0.5% |
Common Issues
How Companies Respond
Breakdown of how companies respond to prepaid card complaints from Pennsylvania.
| Response | Count | Percentage |
|---|---|---|
| Closed with explanation | 423 | 68% |
| Closed with monetary relief | 157 | 25.2% |
| Closed with non-monetary relief | 34 | 5.5% |
| Closed | 6 | 1% |
| In progress | 1 | 0.2% |
| Untimely response | 1 | 0.2% |
Frequently Asked Questions
-
How many Prepaid card complaints have been filed in Pennsylvania?
622 complaints about prepaid card have been filed from Pennsylvania.
-
Which company gets the most prepaid card complaints in Pennsylvania?
American Express Company leads with 162 prepaid card complaints in Pennsylvania.
-
What is the most common issue with prepaid card in Pennsylvania?
The most frequently reported issue is Trouble using the card with 233 complaints.
Legal Disclaimer: FreeNetLaw provides general legal information, not legal advice.
The information on this site is not a substitute for consultation with a licensed attorney.
Laws vary by jurisdiction and change frequently. Always verify information with official sources and
consult a qualified attorney for advice about your specific situation.
Source: Consumer Financial Protection Bureau — Consumer Complaint Database. Accessed June 2026.